Getting Prepared for the Exam by First Knowing the Terminology (Crisis Communication Course)

Preparing for Your [CC] Examination

When you are reading this section, you should have received your personalized userid and password to access the examination portal. To assist you to prepare for the actual examination, you may want to start doing some preliminary reading on the Crisis Communication (CC) and its related terminology that will be taught during the course.  So, where do you start?

If you are attempting the following Crisis Communication (CC) certification examination after completing either the CC-200, CC-300, CC-400 or CC-5000 course, you should include this as part of your revision preparation. You can start reading through the terminologies starting from the Body of Knowledge or BOK 1 to BOK 7.

As you are enrolled, you should be able to identify the course name and code that you are attending.  Proceed to locate in the appended table below which will direct you to the Competency Level or CL for Crisis Communication (CC) that you will need to review. 

1. Foundation (CL 1CC)

CC-200 Crisis Communication Planner.  The course offered by BCM Institute at the Foundation level, is indicated as Competency Level [CL] One [1] Crisis Communication [CC] or CL 1CC.  The code "CC" tagged behind CL 1 indicate the domain of the Crisis Communication discipline.  This is BCM Institute's basic certification program which upon successful completion will allow you to be awarded the CC Certified Planner (CCCP).

As for the CCCP examination, the format will be fifty multiple choice questions, and there will be no deduction for incorrect answers. The duration for the CCCP exam will be one and a half hours.

The summary of the terms used during the preparation of the Crisis Communication Certified Planner examination can be found here: CL 1CC. For this competency level, you will be reading through the terminology in 7 areas of the Body of Knowledge or the BOK 1 to BOK 7.

This information is stored in BCM Institute's dictionary called BCMPedia, our Wikipedia for Business Continuity Management.

2. Intermediate (CL 2CC)

CC-300 Crisis Communication Implementer. At the intermediate level of the Competency Level (CL), the successful completion of the program and assessment will lead you to be certified as a Crisis Communication Certified Specialist (CCCS). Again, the examination format is 100 multiple choice questions with no deduction for incorrect answers. The duration for either the examination will be two and a half hours from the start of the exam.

The summary of the terms used during the preparation of Crisis Communication Certified Planner examination can be found here: CL 2CC.  Do take note that when you are requested to read CL 2CC, it is assumed that CL 1CC is part of the examination.

3. Advanced (CL 3CC)

CC-400 Crisis Communication Manager/ CC-5000 Crisis Communication Expert Implementer.  Finally, at the highest level of the Competency Level (CL) for Crisis Communication or CL 3CC, which is the advanced level, BCM Institute will be offering the CC Certified Expert (CCCE). Here, the examination format will be 150 questions, and the duration of the examination will be three and a half hours. All examinations will be taken under an invigilator and the passing mark will be 75% of the total number of questions.

The preparation of the Crisis Communication Certified Expert examination pertaining to the terminologies used during the CC-400 (which is a 2-day course after attempting the CC-300 in an earlier date) or CC-5000 course, can be found in CL 3CC.  Do take note that when you are requested to read CL 3CC, it is assumed that CL 1CC and CL 2CC are included as part of the reading for the CCCE examination.

What is Next?

Do note the reading on the CL will give you a good understanding on the terminology that is used in the CC discipline.  The rest of the learning for the preparation of the examinaton will be from the content of the course.  Happy Ready !!

If you want to learn more about the crisis communication discipline, click below for more information.