After a year with the Bank, she was given the opportunity to head the Operational Risk Management Department. Under her leadership, Operational Risk components are established and strengthened to be in line with regulatory and Parent Bank’s expectations. She has vast experience in setting up various frameworks and policies procedures in relation to Operational Risks, including Cybersecurity. In regards to BCM, a Business Continuity Management Framework was established benchmarked against the ISO22301. Her responsibilities include Business Continuity Management, Outsourcing Management, Product Review, Information Security (including Cybersecurity), Shariah Risk as well as Internal Inspection. She is also assuming the role of Chief Information Security Officer (CISO) for the Bank.
She started her career with Affin Bank Berhad in the IT Security Administration Department. Her first exposure was in technical writing and establishing security documentation – developing from Standard Operating Procedures (SOP) to policies and framework related to IT Security, having the opportunity to help set the security standards for the Bank.
She then led the Systems Security Team and had hands-on experience performing server hardening, security event monitoring, conducting vulnerability assessment as part of the security program planned for the team. She then led the department as Head of IT Security Department and has responsibility for the overall Bank’s information security matters.
Ruzita graduated with BSc. Computer Science (Hons) from USM in 1999 and obtained her Master’s in Business Admin (MBA) in 2009 from the Open University. She is a Certified Information Security Manager (CISM), Certified Planner (BCCP), Certified in Risk and Information System Control (CRISC), Certified Business Continuity Professional (CBCP), Associate Qualification in Islamic Finance (AQIF) and an ITIL certified professional.
Director, Operational Risk Management
MUFG Bank (Malaysia)
2007 - Present
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Master’s in Business Admin (MBA)
Open University Malaysia, 2009
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BSc. Computer Science (Hons)
Universiti Sains Malaysia, 1999
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