Developing An Effective and Comprehensive Emergency Response by Leveraging Business Continuity Management

Developing An Effective and Comprehensive Emergency Response by Leveraging Business Continuity Management

CERT Seminar 2020
The National Company Emergency Response Teams (CERT) Seminar
27th March 2020, Friday, at Marina Bay Sands

Synopsis

The discipline of emergency response is often the start of several other "incident-related" plans within any organisation. These include business continuity, crisis management, crisis communication, IT disaster recovery and lately cybersecurity incidents. The speaker will share the overlapping roles and responsibilities that emergency management professionals will have to prepare themselves to coordinate effectively with other colleagues responding to the same incident and acquire the necessary competence to handle these complex set of inter-related responses.

Who is Dr Goh Moh Heng?

Dr Goh Moh Heng is the President of BCM Institute and the Managing Director of GMH Continuity Architects – a specialised BCM Consulting firm. His primary areas of expertise include Business Continuity Management (BCM), Disaster Recovery Planning (DRP), ISO22301 BCM Audit and Crisis Management. Since 2011, Moh Heng has assisted more than 50 organisations, particularly those operating in the Asia-Pacific and Middle-East Region in their successful implementation of their Business Continuity Management System (BCMS) and achieving their BS 25999/ SS 540 / ISO 22301 organisation certification.

Prior to establishing BCM Institute and GMH BCM Consulting, Dr. Goh held senior positions with a number of large organizations. During his career with the Government of Singapore Investment Corporation (GIC), he was responsible for all aspects of its business continuity and crisis management. At Standard Chartered Bank Plc, he saw and manage the global implementation of its BC management and planning for 52 countries. He also managed the BCM practice at PricewaterhouseCoopers (PwC).

Since 2001, Dr. Goh had trained and assisted various organisations in their business continuity, crisis management, crisis communication and auditing BCM journeys. These organisations come from varied industries such as banking, insurance, hospitality, F&B, oil and gas, shipping, energy, biomedical, electronic, printing, monetary authorities, research institutes, universities, government agencies and statutory boards.

Currently, Dr. Goh is the senior advisor to the China BCM Forum, a quasi-government agency responsible for BCM throughout China and an expert panel member of the Asia-Pacific Economic Cooperation (APEC) Network on Improving SME Disaster Resilience (since 2011) and JICA-ASEAN study to enhance resiliency of industrial areas against natural disasters (since 2012).

In May 2012, Dr. Goh Moh Heng became the first Asian in the 16th year of tradition, to be awarded the "Business Continuity Lifetime Achievement Award" in London, United Kingdom by the Continuity, Insurance and Risk (CIR) Magazine. In January 2013, Dr Goh Moh Heng received the National BCM Awards 2013 from Singapore Business Federation and SPRING Singapore.

More About Dr Goh Moh Heng