Blended Learning Business Continuity Management

[BL-B-5] Module (Day) 4 of BCM-5000 ISO22301 BCMS Expert Implementer

Written by Azizah Nurdin | Mar 12, 2020 6:13:05 AM

BCM-5000 ISO22301 BCMS Expert Implementer Training Roadmap [Module 4]

Description of Module [Day] 4 Course 

Module 4 or Day 4 of the on-site course consists of training in crisis communication, crisis management, and command centre operating.

During the last three modules, the BC plan and program were developed and approved by management. The final "Manage" competency set involves learning how the other programs within your organization are synchronized with the BCM program. 

 

The last module walks through the development of comprehensive testing and exercises for your plan.

The participants will receive the most comprehensive design templates and guidance notes for testing and exercise. The workshop will require the participants to design and develop intermediate/ advanced level testing. This ensures that participants can crystallize the concepts and apply the learning in a realistic setting.

Detailed Course Content
Topic Description
Module 4 Session 1
Crisis Management and Communications
  • Able to identify the objectives and components of crisis communications 
  • Develop a command and control strategy
  • Review threats and link emergency response to crisis management plans
  • Coordinate crisis communication
  • Identify stakeholders and strategies to address audience information needs
Setup Command Centre Operations
  • Understand Incident Command System (ICS) Fundamentals
  • Identify emergency management protocols
  • Prepare to work with public authorities
Managing Testing and Exercising The entire testing and exercise process, from conceptualization to design, coordination, execution, recording, and finally, evaluating and reporting the results, is discussed. The challenges and pitfalls of organizing and managing large-scale exercises are also addressed.
Managing the Business Continuity Programme The module covers activities ranging from plan review and updates to scheduling and coordinating exercises. It will also introduce internal and certification audits.
Module 4 Session
Summary Project: Design and develop an advanced level and organisational-wide BC exercise programme
  • Develop and conduct comprehensive corporate-wide exercises and tests
  • Develop and design an advanced-level exercise

Deliverables

  • Able to assist in managing and setting up a Crisis Command Centre
  • Integrate and execute crisis management and communication capabilities
  • Design and develop an organizational-wide BC exercise programme

 

More Information About Business Continuity Management Courses

To learn more about the course and schedule, click the buttons below for the  BCM-300 Business Continuity Management Implementer [BCM-3] and the BCM-5000 Business Continuity Management Expert Implementer [BCM-5].

 

 

Please feel free to send us a note if you have any questions.