Bandtree, a government-linked company under Darussalam Assets, plays a pivotal role in
In line with its strategic mission, the continuity of key products and services is crucial to ensure the stability of government operations, public services, and support for critical infrastructure.
Identifying these services is a vital step in ensuring Bandtree’s Minimum Business Continuity Objectives (MBCO) are met, risks are mitigated, and reputational integrity is upheld.
The focus is on maintaining critical business functions (CBF) that are not only operationally significant but also strategically aligned with national development goals and stakeholder expectations.
|
Category |
Service / Product |
Purpose / Objective |
|
1. Property Asset Management |
Facilities Maintenance and Upkeep (Essential Services) |
Ensure that essential building operations (e.g. utilities, HVAC, security, fire safety) remain functional and compliant with safety regulations. |
|
|
Critical Repairs and Emergency Maintenance |
Deliver urgent repairs to maintain safety, continuity, and prevent infrastructure degradation. |
|
2. Tenancy and Leasing Operations |
Tenant Support and Communication |
Ensure tenants are informed and supported during incidents to avoid service disruptions or reputational damage. |
|
|
Lease Management (Critical Agreements) |
Continue administering key lease agreements and renewals that support government and strategic tenants. |
|
3. Infrastructure Project Oversight |
Project Continuity and Supervision (Priority Projects) |
Maintain oversight of ongoing infrastructure projects, especially those related to national development. |
|
|
Contractor and Vendor Coordination |
Ensure effective communication and coordination with contractors to maintain continuity of works under Bandtree's purview. |
|
4. Safety & Compliance Assurance |
Building and Site Compliance Monitoring |
Ensure that property assets meet health, safety, and regulatory compliance requirements, particularly for properties that are publicly accessible. |
|
5. Corporate Communication |
Stakeholder Updates and Crisis Communication |
Provide accurate and timely information to Darussalam Assets, government stakeholders, tenants, and the public. |
|
6. Financial and Administrative Support |
Payroll and Essential Finance Processing |
Continue critical payments (e.g. staff salaries, urgent vendor payments) to maintain operations and morale. |
|
|
Insurance and Risk Management Services |
Maintain access to coverage and claims processes in case of damage to infrastructure or liability. |
|
7. Business Continuity Management (BCM) |
Activation of Emergency Response and Continuity Plans |
Implement response protocols to stabilise operations, protect assets, and initiate recovery. |
Maintaining continuity of key products and services is critical to Bandtree Sdn Bhd’s role as a national infrastructure enabler.
By identifying and prioritising essential services—such as facilities management, tenant support, regulatory compliance, and project oversight—the organisation ensures that its operations remain resilient and responsive, even during disruptive events.
This chapter has outlined the core deliverables that form the foundation of Bandtree’s business continuity efforts.
These services must be supported by detailed recovery strategies, assigned responsibilities, and robust communication plans to safeguard operational continuity and uphold public confidence.
Through proactive planning and alignment with Darussalam Assets’ strategic objectives, Bandtree is well-positioned to fulfil its mandate under all conditions.
Implementing Business Continuity Management for Bandtree: A Practical Guide |
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| eBook 3: Starting Your BCM Implementation |
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| MBCO | P&S | RAR T1 | RAR T2 | RAR T3 | BCS T1 | CBF |
| CBF 1: Asset and Facilities Management | ||||||
| DP | BIAQ T1 | BIAQ T2 | BIAQ T3 | BCS T2 | BCS T3 | PD |
To learn more about the course and schedule, click the buttons below for the BCM-300 Business Continuity Management Implementer [BCM-3] and the BCM-5000 Business Continuity Management Expert Implementer [BCM-5].