As a key government-linked company (GLC) under Darussalam Assets, Bandtree
The organisation manages a broad portfolio of government-owned buildings, commercial real estate, and public infrastructure, ensuring these assets remain functional, safe, and efficient at all times.
Within the context of Business Continuity Management (BCM), one of the most critical business functions for Bandtree is CBF-1: Asset & Facilities Management. This function is essential for maintaining uninterrupted access to government services and public utilities that depend on the physical infrastructure managed by Bandtree.
These sub-CBFs are designed to ensure business continuity even during disruptions such as equipment failure, natural disasters, vendor lapses, or health and safety incidents.
Real-world examples relevant to Bandtree’s operations have been included to contextualise each process.
By understanding and planning for the continuity of these business processes, Bandtree reinforces its ability to fulfil its public service mandate while supporting national resilience goals.
Here is a detailed outline of Bandtree Critical Business Function (CBF-1): Asset and Facilities Management, broken down into Sub-Critical Business Functions (detailed business processes) that are vital to the continuity of its operations in property and infrastructure management.
This critical business function supports Bandtree's role in managing, maintaining, and optimising government-linked property assets across Brunei.
It ensures that all facilities are safe, operational, and meet the strategic requirements of stakeholders, including Darussalam Assets, government ministries, and tenants.
Coordinates preventive, corrective, and emergency maintenance of buildings, utilities, and infrastructure.
Monitors the condition, depreciation, and replacement cycles of physical assets.
Optimises space usage within buildings to meet current and future requirements.
Oversees the performance and compliance of third-party vendors for cleaning, landscaping, security, and M&E services.
Ensures all facilities comply with national safety standards, security protocols, and environmental sustainability practices.
Monitors and controls energy consumption, water usage, and utility efficiency across managed properties.
Manages immediate response and recovery efforts for facility-related incidents (fire, flood, structural failure, etc.).
Oversees renovation works, upgrades, and new capital projects related to facilities.
Engages with tenants and government stakeholders to resolve issues, address concerns, and ensure service satisfaction.
Prepares and submits reports to comply with national property regulations, safety codes, and audit requirements.
|
Sub-CBF Code |
Sub-CBF Title |
Description |
Examples Specific to Bandtree |
|
1.1 |
Property and Facility Maintenance Management |
Management of preventive, corrective, and emergency maintenance across managed properties. |
Scheduled HVAC servicing at the Ministry of Education HQ; urgent response to a burst pipe at a government office. |
|
1.2 |
Asset Lifecycle and Condition Monitoring |
Tracks asset conditions, lifecycle status, and facilitates replacement planning. |
Utilising digital tools to track elevator lifespan and prepare asset depreciation reports for Darussalam Assets. |
|
1.3 |
Space Planning and Allocation |
Ensures optimal use of space within buildings based on occupancy and usage needs. |
Reconfiguring office layouts to fit new ministry staff; reallocating office spaces for public event requirements. |
|
1.4 |
Vendor and Contractor Management |
Coordinates the performance and compliance of outsourced service providers (e.g., security, cleaning, maintenance and engineering). |
Evaluating cleaning contractors at Jerudong HQ; managing electrical maintenance contracts for public office buildings. |
|
1.5 |
Health, Safety, Security & Environment (HSSE) Compliance |
Ensures all facilities comply with Brunei’s HSSE regulations and internal safety policies. |
Conducting annual fire drills; integrating green building initiatives in facility management. |
|
1.6 |
Energy and Utilities Management |
Manages electricity, water, and other utilities to reduce waste and optimise cost-efficiency. |
Monitoring energy consumption using smart meters and implementing water-saving initiatives in government residential properties. |
|
1.7 |
Emergency and Incident Response for Facilities |
Leads the response to facility-related emergencies and restores affected services. |
Handling post-storm building assessments, coordinating repair after a major power outage. |
|
1.8 |
Capital Projects and Renovation Oversight |
Oversees renovation, upgrade, and expansion projects involving facilities. |
Supervising renovation of heritage buildings; managing new construction of facility wings. |
|
1.9 |
Tenant and Stakeholder Relationship Management |
Engages stakeholders and tenants to resolve issues and align property use with strategic goals. |
Addressing comfort issues from a government tenant, conducting quarterly reviews with Darussalam Assets. |
|
1.10 |
Regulatory and Compliance Reporting |
Prepares reports and documentation to ensure legal compliance and meet audit requirements. |
Submitting annual property compliance certifications; updating land use documentation for leased government properties. |
The continuity of Asset & Facilities Management (CBF-1) is pivotal to Bandtree's ability to deliver on its mission as Brunei’s premier corporate property manager.
The sub-functions outlined in this chapter demonstrate the operational complexity and interdependencies involved in managing physical assets that support both government and societal functions.
In times of disruption—whether due to mechanical failure, environmental hazards, or supply chain issues—Bandtree must ensure that essential facility-related services continue with minimal interruption.
By identifying and documenting these sub-CBFs, the organisation strengthens its preparedness and response strategies, enabling swift recovery and sustained service delivery.
Furthermore, this structured approach to Business Continuity Management (BCM) enhances Bandtree’s credibility with stakeholders, including Darussalam Assets, government ministries, and the public, thereby reinforcing its role as a dependable pillar in Brunei’s infrastructure ecosystem.
Moving forward, continuous review and enhancement of these processes will be key to maintaining operational resilience in an evolving risk landscape.
Implementing Business Continuity Management for Bandtree: A Practical Guide |
||||||
| eBook 3: Starting Your BCM Implementation |
||||||
| MBCO | P&S | RAR T1 | RAR T2 | RAR T3 | BCS T1 | CBF |
| CBF 1: Asset and Facilities Management | ||||||
| DP | BIAQ T1 | BIAQ T2 | BIAQ T3 | BCS T2 | BCS T3 | PD |
To learn more about the course and schedule, click the buttons below for the BCM-300 Business Continuity Management Implementer [BCM-3] and the BCM-5000 Business Continuity Management Expert Implementer [BCM-5].