---
title: "BCM Questionnaires 9: Program Management: Maintenance"
description: "BCM Questionnaires 9: Program Management: Maintenance"
---

[Auditing Business Continuity Management](https://blog.bcm-institute.org/audit)

# [BCM Questionnaires 9: Program Management: Maintenance](https://blog.bcm-institute.org/audit/bcm-questionnaires-9-program-management-maintenance)

 Written by [Moh Heng Goh](https://blog.bcm-institute.org/audit/author/moh-heng-goh) | Jul 7, 2021 8:56:19 AM

#### Program Management: Maintenance

|  | A Program Management is for: - Updating and maintaining the BC Plan constantly to reflect changing conditions in the business. - Reviewing and auditing the readiness and completeness of the BC Plan. - Ensuring that all staff members who are involved in the recovery process understand the recovery plan. - Developing and implementing advanced level BC and DR tests and exercises. - Creating a BCM culture within the organization. - Managing the overall BCM or DR program. |  |
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#### BC Maintenance

The Auditor should review the procedures for updating the BC plan to reflect the various types of changes that may occur.

- If members of the recovery team are to be transferred to another location, might there be any terminations and resignations?
- Is there a process to update, change, revise or alter the: 
    - Telephone and mobile numbers and contact data for other team members?
    - Computer hardware configurations need?
    - The software configurations?
    - Telecommunications topology?
    - Applications software?
    - Scope and nature of the off-site backup services?
    - Scope and nature of the service level agreements with various contractors?
- Is there a schedule for the review and maintenance of the business unit’s BC plan?
- Is the frequency adequate?
- Does the schedule include provision for review due to any major changes to the business functions, processes, staffing, a line of business, hardware/software requirements?
- Has the BC plan been reviewed in accordance with the schedule?
- Who reviews the plan?
- Does the review compare the BC plan against the original Business Impact Analysis?
- If it is updated by the responsible executive, is it reviewed by BU Heads?
- Are the older versions of the BCP being replaced by acceptable, newer copies?
- How are changes in the business unit processes/systems fed into the organizational plan?
- How complete and accurate are the data gathered to ensure the BC plan?
- Can the organization demonstrate that its BC plan is kept up-to-date?

#### Components of Up-to-date Document

The area the BCM questionnaire aims to identify is the key components and how to ensure that they are up-to-date.

- Have the triggers, for example, new business processes or acquisitions, personnel changes and new technology, for the Plan maintenance identified?
- Are the notification procedures from critical business units in the event of changes in their business processes prepared?
- Is a regular review, which may encompass a re-evaluation of the risks and threats to the organization and random samples of adherence to procedures, scheduled for the BC Plan? This.
- Is there documentation for the procedure of incorporating new business processes into the BC Plan?
- Is the procedure to incorporate alterations into the BC Plan prepared? This must be performed in a structural fashion and all copies should be version and number controlled.
- Has a distribution list for the BC Plan been determined? Plans should be issued with identifying codes to ensure all copies have been updated and distributed.
- Are the procedures for the distribution of Plan alterations prepared? This is to ensure all appropriate sections are replaced and distributed.
- Are there in place procedures to ensure that the BC Plan is independently reviewed on a regular basis? This can be conducted by Auditors and/or the Executive Management to ensure the Plan is relevant and accurate.

 

 

#### Resource

Goh, M. H. (2016). **A Manager's Guide to Auditing and Reviewing Your Business Continuity Management Program**. Business Continuity Management Series (2nd ed.). Singapore: GMH Pte Ltd.

Extracted from **"****BCM Questionnaires 9: Program Management: Maintenance"**

 

#### Singapore Government Funding for BCM-8530 Course

The next section applied to Singaporean and Singapore permanent residents.  Click button "**Government Funding Available**" to find out more about the funding that is available from the Singapore government.  This include the CITREP+, SkillsFuture Credit and UTAP.

 

#### Find out more about Blended Learning BCM-8530 \[BL-A-5\] & BCM-8030 \[BL-A-3\]

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|  | Please feel free to send us a note if you have any of these questions to [sales.ap@bcm-institute.org](mailto:sales.ap@bcm-institute.org) |  |

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