[CM] [WH] [E1] [C13] [Back Cover] CM eBook 1

 Chapter 13

Back Cover: Crisis Management Blueprint for Woodlands Health 

Operational Readiness: Crisis Management Implementation for Woodlands Health offers an inside look at how one of Singapore’s leading integrated healthcare institutions prepares for crises with precision, structure, and resilience.

Designed for crisis management and risk management professionals within Woodlands Health, this resource captures best practices, frameworks, and methodologies aligned with BCM Institute’s global standards.

This eBook’s first section, Understanding Your Organisation, explores the essential components of a successful Crisis Management programme:

• CM Project Management (PM): Structuring and steering the crisis management project effectively.
• Crisis Scenario Risk Analysis and Review (CAR): Identifying, assessing, and prioritising high-impact threats.
• Business Impact Analysis (BIA): Determining critical services and their operational dependencies.
• CM Strategy (BCS): Selecting the most suitable crisis response strategies for the organisation.
• CM Plan Development (PD): Creating actionable, organisation-specific CM plans.
• CM Testing and Exercising (TE): Validating readiness through realistic drills.
• CM Program Management (PgM): Sustaining and improving CM capabilities over time.

Through this expert-level reference, readers will gain both strategic insights and practical tools to strengthen organisational readiness.

For those seeking to advance their expertise further, BCM Institute’s CM-5000 Crisis Management Expert Implementer course offers comprehensive training and certification to build and lead robust CM programmes for any organisation.