CBF-3 Workplace Safety and Health (WSH) Oversight
The Ministry of Manpower (MOM) plays a pivotal role in safeguarding Singapore’s workforce by ensuring that workplaces are safe, healthy, and compliant with national Workplace Safety and Health (WSH) standards.
Within the context of Business Continuity Management (BCM), this responsibility is formalised as a critical business function: CBF-3 Workplace Safety and Health (WSH) Oversight.
This function underpins national economic resilience by preventing workplace incidents, minimising occupational risks, and sustaining confidence among employers, workers, and the wider public.
WSH Oversight encompasses a comprehensive range of regulatory, enforcement, monitoring, and engagement activities carried out by MOM.
These include the development and administration of WSH legislation, risk-based inspections and enforcement, accident investigation, industry surveillance, and continuous stakeholder education.
Because workplace safety incidents can have severe operational, social, and reputational impacts, the continuity of these oversight activities is essential during both normal operations and disruptive events.
This chapter identifies CBF-3 as a critical business function within MOM’s BCM framework and presents its detailed business processes. By breaking down WSH Oversight into structured process components, the chapter clarifies how MOM ensures the sustained delivery of safety and health oversight, even during crises or operational disruptions.
CBF-3 ensures that workplace safety and health services remain operational and resilient during disruptions — safeguarding worker welfare and enabling economic continuity by preventing workplace accidents and maintaining confidence in Singapore’s labour ecosystem.
Table D1: Sub-Critical Business Functions & Processes for CBF-3
|
Sub CBF Code |
Sub-CBF |
Detailed Processes/ Activities |
Inputs / Triggers |
Outputs / Deliverables |
Example (MOM Context) |
|
3.1 |
Policy & Standards Development |
• Analyse WSH data & incident trends • Draft updates to policies/regulations • Consult stakeholders (tripartite partners) |
Work injury data, stakeholder feedback, industry risk signals |
Updated WSH policies & standards |
MOM works with WSH Council and industry to refine safety expectations (e.g., safe machinery standards) |
|
3.2 |
Legislative & Regulatory Oversight |
• Administer WSH Act & subsidiary regulations • Publish circulars and codes of practice |
Regulatory reviews, industry consultation |
Enforced regulatory instruments |
MOM issues WSH circulars detailing updated safety requirements for lifting equipment and workplace health topics. |
|
3.3 |
Risk-Based Inspections & Enforcement |
• Plan inspection programmes • Conduct workplace inspections • Issue remedial orders, stop-work orders, fines |
Reports from SnapSAFE, risk profiles, and industry sector alerts |
Inspection reports, enforcement notices |
MOM inspectors conduct targeted site inspections to enforce compliance in high-risk sectors. |
|
3.4 |
Monitoring & Surveillance Programmes |
• Deploy monitoring frameworks (e.g., Business Under Surveillance) • Track compliance data • Measure improvement plans |
Compliance records, accident reports |
Surveillance status reports, improvement directives |
The BUS programme helps poor-performing companies improve safety management systems. e |
|
3.5 |
Accident Reporting & Incident Investigation |
• Collect incident reports • Investigate causes • Recommend corrective measures |
SnapSAFE submissions, employer reports |
Incident analysis reports, corrective actions |
MOM analyses safety incidents to identify systemic safety gaps and respond with enforcement or guidance. |
|
3.6 |
Stakeholder Engagement & Education |
• Conduct outreach/training • Publish best practices • Partner employers & unions |
Industry risk alerts, compliance gaps |
Workshops, advisory guides |
MOM offers resources on safe management systems and training guidelines to employers. |
|
3.7 |
Competent Person Certification & Registration |
• Process applications for professionals (WSH officers) • Maintain registries • Support competency frameworks |
Credential submissions |
Certified WSH professionals list |
MOM administers WSH professional and competent person registers to ensure qualified safety professionals. |
|
3.8 |
Performance Monitoring & Reporting |
• Collate WSH performance data • Publish statistics and trend analysis • Review WSH strategies |
Inspection & incident data |
Annual WSH performance reports |
MOM publishes WSH statistics to track progress in injury prevention and sector risks. |
This cycle demonstrates continuous risk management, enforcement, and stakeholder engagement — all essential to BCM readiness and response. Ministry of Manpower Singapore
Workplace Safety and Health (WSH) Oversight is a cornerstone of the Ministry of Manpower’s mandate and a critical enabler of national resilience.
As demonstrated in this chapter, CBF-3 encompasses multiple interdependent business processes, ranging from policy development and legislative enforcement to inspections, surveillance, incident investigation, and stakeholder engagement.
The continuity of these processes is vital to preventing workplace accidents, protecting workers’ lives, and maintaining economic stability.
From a Business Continuity Management perspective, CBF-3 highlights the importance of proactive risk identification, operational readiness, and adaptive enforcement mechanisms.
MOM’s structured, risk-based approach to inspections, coupled with robust monitoring and reporting systems, ensures that WSH oversight remains effective even under challenging conditions such as public health emergencies, economic downturns, or manpower constraints.
By clearly defining the processes underpinning WSH Oversight, MOM strengthens its ability to integrate this function into its broader BCM programme. This enables better preparedness, informed decision-making, and faster recovery during disruptions.
Ultimately, the resilience of CBF-3 reinforces MOM’s commitment to a safe and healthy workforce, supporting sustainable growth and public trust in Singapore’s labour ecosystem.
Resilient Support: Implementing Business Continuity Management at Ministry of Manpower (Singapore) |
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