[BCM] [MINDS] [E3] [C1] Starting Your BCM Implementation for MINDS

Chapter 1

Introduction

The Movement for the Intellectually Disabled of Singapore (MINDS) is one of Singapore’s largest and most established voluntary welfare organisations dedicated to supporting persons with intellectual disabilities and their families.

Through a wide range of education, training, employment development, residential, and community-based services, MINDS plays a critical role in enabling its clients to lead meaningful, dignified lives at every stage of life.

As such, implementing a robust Business Continuity Management (BCM) framework is essential to ensure the uninterrupted delivery of its critical functions, safeguard its workforce, and maintain public confidence.

This third eBook in the Resilient Support series, titled “Starting Your BCM Implementation,” is designed to provide practical guidance and serve as a hands-on companion for MINDS and similar social services agencies embarking on a new BCM initiative or updating an existing programme. 

It assumes readers have reviewed the two preceding eBooks—eBook 1: Understanding Your Organisation and eBook 2: Implementing BCM Planning Methodology—which offer foundational knowledge and a strategic overview of BCM processes and planning.

In contrast, eBook 3 focuses on the execution phase of the BCM planning journey, where concepts are translated into actionable tasks and documentation. 

It provides detailed templates and step-by-step instructions aligned with the four core phases of the BCM planning methodology:

Purpose of this eBook

A practical guide and a repository of outputs generated during the BCM planning exercise.

It enables MINDS to systematically document the results of its risk analysis and review (RAR), business impact analysis (BIA), business continuity strategies (BCS), and business continuity plan development (PD) in a single consolidated reference.

Specifically, this guide provides:

• Templates and structured tools to capture information at each stage of the BCM methodology.
• A framework for aligning BCM processes with MINDS's critical business functions (CBFs).
• A compilation of BCM submissions by various units of MINDS, demonstrating how resilience planning has been applied across the organisation.

The content also reflects the BCM Institute’s training-led implementation approach, providing MINDS participants with practical, competency-driven guidance to successfully implement or update their BCM projects.

Overview of Implementation Phases and Templates

The Four Phases of BCM Planning

The content of this eBook 3 "Starting Your BCM Implementation," drills down into the specific requirements for each phase of the BCM planning methodology. 

The four phases of the BCM planning methodology are

• Risk analysis and review (RAR)
• Business impact analysis (BIA)
• Business continuity strategy (BCS)
• BC plan development (PD)

Risk Analysis and Review (RAR)

In the Risk Analysis and Review (RAR) phase, the content includes the completion of these three templates:

• List of Threats [RAR T1]
• Treatment and Control [RAR T2]
• Risk Impact and Likelihood Assessment [RAR T3]
  
  

Business Impact Analysis (BIA)

During the business impact analysis (BIA) phase, six-part templates are completed for each critical business function.

• Part 0: Corporate MBCO & Product and Services [MBCO] [P&S]
• Part 1: Identification of Business Functions [BIAQ T1]
• Part 2: Impact Areas of Business Functions  [BIAQ T1]
• Part 3: Impact Over Time of Business Functions  [BIAQ T2]
• Part 4: Supporting IT Systems and Applications  [BIAQ T2]
• Part 5: Inter-dependencies  [BIAQ T3]
• Part 6: Vital Records [BIAQ T3]

Each section is completed for all of the critical business functions, providing granular insight into operational dependencies and recovery priorities.

Business Continuity Strategy (BCS)

In the Business Continuity Strategy (BCS) phase, each critical business unit will have the following requirements presented:

• Mitigation Strategies [BCS T1]
• Recovery Strategies and Justifications [BCS T2]
• Minimum Resources Required during a Disaster [BCS T3]

Plan Development (PD)

Once strategies are finalised, the BCM team proceeds to develop and document the actual Business Continuity Plans [PD] for each business function. This includes the:

• Procedures and workflows tailored to each Sub-CBF
• Communication protocols
• Roles and responsibilities during disruption events

MINDS’ Critical Business Functions (CBFs)

As part of the Business Impact Analysis phase, MINDS has identified the following Critical Business Functions (CBFs):

This list serves as the starting point for assessing potential disruptions, evaluating dependencies, and ensuring the strategies developed are practical and aligned with MINDS’ mission to serve the community.

This approach ensures continuity planning is operationally grounded, data-informed, and recovery-focused.

A Strategic Step Forward

This eBook is part of BCM Institute’s value-adding and complementary services, designed to help organisations to implement a complete BCM project or upgrade their existing continuity programme.

It supports learning during BCM Institute’s certification or competency-based training courses and provides participants with a ready-to-use, organisation-specific reference.

For MINDS, this means its leadership, staff, and volunteers will not only gain theoretical knowledge but also produce tangible continuity artefacts that safeguard the Centre’s services and reputation.

By completing the exercises and templates in this eBook, MINDS will move from BCM awareness to practical resilience planning, ensuring the Centre can withstand disruptions and continue delivering essential support to maintain the continuity of critical services.

Next Steps

As you begin working through the templates and planning phases outlined in this eBook, refer to the earlier eBooks for context and methodological support.

Engage with BCM Institute’s facilitators and leverage their training workshops to ensure your submissions are thorough, aligned, and ready for implementation.

This guide will not only help you start your BCM implementation but also empower you to build a culture of resilience for years to come.

Note that the icon marked with [x] is under construction

To learn more about the course and schedule, click the buttons below for the BCM-300 Business Continuity Management Implementer [B-3] course and the BCM-5000 Business Continuity Management Expert Implementer [B-5].