This chapter outlines the essential physical and technological requirements necessary to resume and sustain critical sub-functions of CBF 1 at alternate recovery locations during a disaster.
The identification of these resources — including staffing, workspaces, telecommunications, computing devices, and specialised tools — ensures that business continuity can be implemented swiftly and effectively, minimising downtime and client impact.
Each Sub-Critical Business Function (Sub-CBF) under this high-level CBF has unique resource needs based on its operational dependencies and deliverables.
By detailing the minimum quantity and type of resources needed per function and recovery site, SJ reinforces its commitment to operational resilience and proactive risk management. This analysis forms the foundation for strategic planning, resource pre-positioning, and continuity training, aligning with best practices outlined in ISO 22301.
|
Sub-CBF Code |
Sub-CBF |
Recovery Location |
Minimum Resource Requirements Per Function Per Recovery Location |
Number of Staff (Min Qty) |
No of Seats (Min Qty) |
No of Tel (Min Qty) |
No of PC/Laptops (Min Qty) |
Others (Pls describe and provide min qty) |
|
1.1 |
Project intake & scope definition |
Alternate Design Office |
Workspace, internet, access to client databases and templates |
3 |
3 |
2 |
3 |
Access to SJ project management system (3) |
|
1.2 |
Conceptual design & cost estimating |
Alternate Design Office |
Design software, costing tools, and internet access |
4 |
4 |
2 |
4 |
Access to BIM/CAD tools (4), Estimating software license (2) |
|
1.3 |
Multidisciplinary design engineering |
Alternate Design Office |
Engineering tools, a collaboration platform, internet |
6 |
6 |
3 |
6 |
High-performance workstations (6), Design licenses (6) |
|
1.4 |
Virtual coordination (VDC/CAVE) |
Virtual Command Centre (HQ) |
VDC platform, 3D visualisation suite, stable high-speed connection |
3 |
3 |
2 |
3 |
Large-screen displays (2), VR/AR equipment (2), Headsets (3) |
|
1.5 |
Digital delivery & QA compliance |
Alternate Design Office |
Digital delivery software, QA checklist access |
3 |
3 |
2 |
3 |
Access to QA systems (3), Compliance framework documents (3) |
|
1.6 |
Handover & asset ops readiness |
Client’s Secondary Office |
Handover templates, documentation repository, client access point |
2 |
2 |
1 |
2 |
Mobile devices/tablets (2), Digital signature tools (2) |
|
1.7 |
Post‑delivery support |
Regional Office or Remote Site |
Communication tools, defect reporting system |
2 |
2 |
1 |
2 |
Mobile internet device (2), Remote support software (2) |
|
1.8 |
Innovation & continuous improvement |
Innovation Lab or Home Office |
Access to knowledge base, research tools, and collaboration tools |
2 |
2 |
1 |
2 |
Cloud-based design/test platform (2), Innovation dashboard (2) |
Establishing the minimum resource requirements for the Project Design and Engineering Services function enables Surbana Jurong to recover and operate its critical design and engineering processes with minimal disruption.
The structured approach taken in this chapter ensures that each Sub-CBF is adequately supported with the necessary infrastructure, personnel, and digital tools, regardless of the location or nature of the disruption.
By planning for the minimum operational thresholds, SJ enhances its preparedness posture and ensures continuity in delivering complex, multidisciplinary design projects.
This resource readiness not only supports internal service excellence but also reinforces client confidence in SJ’s ability to manage crises effectively and maintain delivery commitments under adverse conditions.
Business Continuity Planning at Surbana Jurong: A Strategic Approach |
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| eBook 3: Starting Your BCM Implementation |
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| MBCO | P&S | RAR T1 | RAR T2 | RAR T3 | BCS T1 | CBF |
| CBF 1: Project Design and Engineering Services |
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| DP | BIAQ T1 | BIAQ T2 | BIAQ T3 | BCS T2 | BCS T3 | PD |
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