[BCM] [SJ] [E3] [BCS] [T2] [CBF] [1] Recovery Strategies

Written by Dr Goh Moh Heng | Aug 14, 2025 7:59:56 AM

[Business Continuity Strategy] [Recovery Strategies] [T2]

Business Continuity Strategy

CBF-1 Project Design and Engineering Services

In the face of increasing uncertainties and operational disruptions, Surbana Jurong (SJ) needs to implement robust and tested recovery strategies to ensure the continuity of its critical business functions.

As a leading global urban, infrastructure, and managed services consulting firm, SJ’s ability to deliver high-quality project design and engineering services is vital to its reputation and operational commitments.

This chapter outlines the recovery strategies tailored to the Sub-Critical Business Functions (Sub-CBFs) under CBF 1: Project Design and Engineering Services.

These strategies are developed to minimise downtime, preserve service integrity, and ensure that project timelines and stakeholder expectations are met even during crisis events.

Each recovery strategy is selected based on its effectiveness, feasibility, and alignment with the organisation’s technological capabilities, including cloud-based platforms, remote work infrastructure, and data resilience measures.

Recovery Strategies Table for CBF-1: Project Design and Engineering Services

Sub‑CBF Code	Sub‑CBF	RTO	Recovery Strategy	Recovery Location	Details of Recovery Strategy	Justification for Selected Recovery Strategy
1.1	Cloud-based BIM & Design Collaboration	~4 hrs	Enable access to BIM via cloud platforms and collaborative tools	Alternate or home offices with remote access	Staff access BIM models, documentation, and design tools through the cloud; use Teams/Zoom for coordination	Cloud BIM ensures design continuity even if the physical office is compromised; supports distributed team collaboration and fast recovery.
1.2	Remote Monitoring & Inspections	~8 hrs	Use drones and remote-monitoring technologies for site oversight	Offsite or remote work environments	Project managers remotely monitor sites via cameras/drones, reporting through virtual meetings.	Maintains site supervision in the event of restricted office or travel access; ensures minimal downtime in engineering oversight
1.3	Virtual Meetings & Coordination	~2 hrs	Leverage enterprise-grade conferencing tools (Zoom, MS Teams)	Anywhere with network access	Use virtual meeting platforms for project reviews, stakeholder discussions, and design approval workflows.	Ensures seamless team collaboration regardless of location disruptions; quick to implement and widely available
1.4	Redundancy in Engineering Data & IT	~12 hrs	Maintain redundant backups and alternative IT systems	Secondary data centres/cloud backups	Critical design and engineering data are duplicated off-site and in the cloud; fallback IT infrastructure is ready.	Protects against data loss or system failure; facilitates fast restoration of design operations
1.5	Segregation of Teams & Cross-training	~24 hrs	Segregate teams and cross-train staff to cover critical sub-functions	Multiple locations or virtual teams	Teams are organised to operate independently or cover for one another in different locations.	Enhances resilience by avoiding total disruption if one team is incapacitated; enables continuity through internal redundancy

Notes on RTO Estimates

Cloud-based BIM access has the fastest RTO (~4 hours) since digital resources and access can be restored rapidly over existing infrastructure.
Remote monitoring may require setup and redeployment (~8 hours) if site-specific systems are offline.
Virtual collaboration platforms usually recover very quickly (~2 hours), being cloud-native and already in use.
Data redundancy systems require check-and-swap procedures, hence a slightly longer RTO (~12 hours).
Team segregation and cross-training may take up to a full day (~24 hours) to reassign or onboard backup staff effectively during disruption.

Why These Recovery Strategies Make Sense for Surbana Jurong’s CBF 1

Cloud BIM & remote tools align with SJ’s existing digital transformation, enabling design work without dependence on physical offices.
Redundancy and data backups reflect best practices in engineering resilience, ensuring minimal downtime on critical project assets.
Virtual collaboration platforms are already part of the workflow, offering immediate fallback capacity.
Remote monitoring allows site-level engineering continuity—even when physical presence is restricted.
Team segregation & cross-training ensure that project momentum continues even if a specific group is affected.

Summing Up ... for T2 Recovery Strategies

The recovery strategies presented in this chapter provide a structured and proactive approach to mitigating the impact of disruptions on Surbana Jurong’s core design and engineering operations.

By leveraging a combination of cloud technology, remote collaboration tools, data redundancy, and workforce flexibility, SJ is well-positioned to respond swiftly and effectively to crises.

These recovery strategies not only uphold the organisation’s service commitments but also reflect its commitment to resilience and operational excellence.

Regular testing, review, and alignment with industry best practices will ensure that these strategies remain relevant and responsive to emerging risks in a dynamic business environment.

Business Continuity Planning at Surbana Jurong: A Strategic Approach
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CBF 1: Project Design and Engineering Services
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