--- title: "[OR] [MLRe] [E2] [C21] Back Cover for Malaysian Life Reinsurance Group Berhad" description: "Back cover of eBook 2, Implementing Operational Resilience for Malaysian Life Reinsurance: contents, the three-eBook series, author and OR courses." image: https://blog.bcm-institute.org/hubfs/MLRE%20Graphic%20Folder/MLRE%20E2%20Morepost/%5BOR%5D%20%5BMLRE%5D%20%5BE2%5D%20%5BC21%5D%20Back%20Cover.jpg --- [![BCMIWhiteLogo.png](https://blog.bcm-institute.org/hs-fs/hubfs/Blog%20Testing/BCMIWhiteLogo.png?width=556&name=BCMIWhiteLogo.png "BCMIWhiteLogo.png")](http://www.bcm-institute.org/) - [Home](https://www.bcm-institute.org/) - [About Us](https://www.bcm-institute.org/about-us-3/) - [A President’s Perspective](https://www.bcm-institute.org/about-us/a-presidents-perspective/) - [Our History](https://www.bcm-institute.org/about-us/our-history/) - [Our Advisory Council](https://www.bcm-institute.org/about-us/our-advisory-council/) - [Customers’ Testimonials](https://www.bcm-institute.org/about-us/customers-testimonials/) - [Credential Verification](https://www.bcm-institute.org/about-us/credential-verification/) - [Courses](https://blog.bcm-institute.org/blog/course-fees-for-blended-learning-courses-master-catalog) - [ISO 22301 Business Continuity Management System Audit](https://blog.bcm-institute.org/audit/business-continuity-management-audit-courses) - [ISO 22301 Business Continuity Management](https://blog.bcm-institute.org/bcm/business-continuity-management-courses) - [Crisis Communication](https://blog.bcm-institute.org/crisis-communication/crisis-communication-courses) - [Crisis Management](https://blog.bcm-institute.org/en/crisis-management/courses) - [IT Disaster Recovery](https://blog.bcm-institute.org/it-disaster-recovery/courses) - [Operational Resilience](https://blog.bcm-institute.org/operational-resilience/courses) - [Operational Resilience Audit](https://blog.bcm-institute.org/operational-resilience-audit/courses) - [Certification](https://blog.bcm-institute.org/certification/types-of-certifications-offered) - [ISO 22301 BCMS Audit Certification](https://blog.bcm-institute.org/certification/business-continuity-management-audit-certification) - [ISO22301 Business Continuity Management Certification](https://blog.bcm-institute.org/bcm/business-continuity-management-certification) - [Crisis Communication Certification](https://blog.bcm-institute.org/crisis-communication/crisis-communication-certification) - [Crisis Management Certification](https://blog.bcm-institute.org/en/crisis-management/crisis-management-certification) - [IT Disaster Recovery Planning Certification](https://blog.bcm-institute.org/it-disaster-recovery/it-disaster-recovery-certification) - [Operational Resilience Certification](https://blog.bcm-institute.org/operational-resilience/operational-resilience-certification) - [Operational Resilience Audit Certification](https://blog.bcm-institute.org/operational-resilience-audit) - [Seminars](https://blog.bcm-institute.org/meet-the-expert/mte-webinar-mainpage) - [Store](https://www.bcm-institute.org/store-2/) - [Contact Us](http://www.bcm-institute.org/about-us/contact-us/) - - ###### Building Organisational Resilience: An Operational Resilience Guide for Malaysian Life Reinsurance ![\[BB\] \[Ins\] Corporate Crisis Response Mapping](https://blog.bcm-institute.org/hs-fs/hubfs/BB%20Insurance/BB%20Insurance%20V2%202026/%5BBB%5D%20%5BIns%5D%20Corporate%20Crisis%20Response%20Mapping.png?width=1677&height=938&name=%5BBB%5D%20%5BIns%5D%20Corporate%20Crisis%20Response%20Mapping.png "[BB] [Ins] Corporate Crisis Response Mapping") # \[OR\] \[MLRe\] \[E2\] \[C21\] Back Cover for Malaysian Life Reinsurance Group Berhad [![\[OR\] \[MLRE\] \[Full Banner\] Building Organisational Resilience An Operational Resilience Guide for Malaysian Life Reinsurance ](https://no-cache.hubspot.com/cta/default/3893111/6898dbc1-274c-4300-9b8e-97cdd96a7a30.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/6898dbc1-274c-4300-9b8e-97cdd96a7a30)This is the second eBook in the series on operational resilience for Malaysian Life Reinsurance Group Berhad (MLRe). It applies the three-phase Operational Resilience Planning Methodology (Plan, Implement and Sustain) to a Malaysian life reinsurer, in line with the direction set by Bank Negara Malaysia's 2025 Discussion Paper on Operational Resilience. ### [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/edd0b34b-7741-4a9d-b820-ff3caa706e20.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/edd0b34b-7741-4a9d-b820-ff3caa706e20)[![\[Logo\] \[OR\] Certification Transparent](https://no-cache.hubspot.com/cta/default/3893111/09ce1ea0-4d44-4deb-867f-2e2b1b867768.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/09ce1ea0-4d44-4deb-867f-2e2b1b867768) [Dr Goh Moh Heng](https://blog.bcm-institute.org/or-v2/author/dr-goh-moh-heng) Nov 13, 2026 ### [![x \[OR\] \[MLRE\] Legal Disclaimer Banner](https://no-cache.hubspot.com/cta/default/3893111/141492be-2bd8-434d-a664-dfdf2c7480ba.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/141492be-2bd8-434d-a664-dfdf2c7480ba) ### [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/edd0b34b-7741-4a9d-b820-ff3caa706e20.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/edd0b34b-7741-4a9d-b820-ff3caa706e20) ### **Building Organisational Resilience: An Operational Resilience Guide for Malaysian Life Reinsurance** #### **eBook 2: Implementing Operational Resilience for Malaysian Life Reinsurance Group Berhad** ## [![\[OR\] \[MLRE\] \[E2\] \[C21\] Back Cover](https://no-cache.hubspot.com/cta/default/3893111/23443c90-aeab-477e-b2a9-5b07107dd4ba.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/23443c90-aeab-477e-b2a9-5b07107dd4ba)About This eBook This is the second eBook in the series on operational resilience for Malaysian Life Reinsurance Group Berhad (MLRe). It applies the three-phase Operational Resilience Planning Methodology (Plan, Implement and Sustain) to a Malaysian life reinsurer, in line with the direction set by Bank Negara Malaysia's 2025 Discussion Paper on Operational Resilience. It takes the reader through fifteen stages, each explained with examples relevant to MLRe: - **Plan:** assess capability and maturity, analyse gaps, develop strategy and roadmap, confirm risk appetite, and develop and embed governance. - **Implement:** identify critical business services, map interconnections and interdependencies, establish impact tolerance, perform scenario testing, and improve lessons learned. - **Sustain:** introduce cultural change, develop a communication strategy, implement training and awareness, provide self-assessment, and conduct an independent quality review. ## The Series - **eBook 1: Understanding Your Organisation for Malaysian Life Reinsurance Group Berhad.** The organisation, its operating environment, the OR team, critical business services and organisational goals. - **eBook 2: Implementing Operational Resilience for Malaysian Life Reinsurance Group Berhad.** The Plan, Implement and Sustain methodology (this eBook). - **eBook 3: Starting Your Operational Resilience Implementation for Malaysian Life Reinsurance Group Berhad.** Step-by-step implementation for each critical business service. ## About the Author **Dr Goh Moh Heng** is an Operational Resilience Certified Planner, Specialist and Expert. ## Gain Competency For organisations looking to accelerate their journey, BCM Institute's training and certification programmes provide in-depth insights and practical toolkits for embedding this model: - **OR-300:** Operational Resilience Implementer course - **OR-5000:** Operational Resilience Expert Implementer course To learn more about the courses and schedules, visit the BCM Institute website at blog.bcm-institute.org or contact BCM Institute. *Note: examples, figures and tables in this eBook are illustrative and must be validated by MLRe before use. All rights reserved.*   [![\[OR\] \[MLRE\] \[34 Banner\] Building Organisational Resilience An Operational Resilience Guide for Malaysian Life Reinsurance ](https://no-cache.hubspot.com/cta/default/3893111/cf0d3512-4dc7-4e6e-96a9-74e9c30a002c.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/cf0d3512-4dc7-4e6e-96a9-74e9c30a002c) | **eBook 2: Implementing Operational Resilience for Malaysian Life Reinsurance** | | | | | --- | --- | --- | --- | | **C1** | **C2** | **C8** | **C14** | | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/17a2eb25-208f-4500-9dea-4e79a6d9f06a.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/17a2eb25-208f-4500-9dea-4e79a6d9f06a) | [![\[OR\] \[MLRE\] \[E2\] \[C2\] Five Stages of the "Plan" Phase](https://no-cache.hubspot.com/cta/default/3893111/132af509-6e86-4d7a-8997-70e40b8a3037.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/132af509-6e86-4d7a-8997-70e40b8a3037) | [![\[OR\] \[MLRE\] \[E2\] \[C8\] Five Stages of the "Implement" Phase](https://no-cache.hubspot.com/cta/default/3893111/f70329aa-1c8f-481a-b4df-ddcce98fab6b.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/f70329aa-1c8f-481a-b4df-ddcce98fab6b) | [![\[OR\] \[MLRE\] \[E2\] \[C14\] Five Stages of the "Sustain" Phase](https://no-cache.hubspot.com/cta/default/3893111/b3074256-e267-4914-96ff-2907cb4185be.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/b3074256-e267-4914-96ff-2907cb4185be) | [![\[OR\] \[MLRE\] \[34 Banner\] Building Organisational Resilience An Operational Resilience Guide for Malaysian Life Reinsurance ](https://no-cache.hubspot.com/cta/default/3893111/cf0d3512-4dc7-4e6e-96a9-74e9c30a002c.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/cf0d3512-4dc7-4e6e-96a9-74e9c30a002c) | | **eBook 2: Implementing Operational Resilience for Malaysian Life Reinsurance** | | | | | | | --- | --- | --- | --- | --- | --- | --- | | | **C1** | **eBook 1** | **eBook 2** | **eBook 3** | **C20** | **C21** | | | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/17a2eb25-208f-4500-9dea-4e79a6d9f06a.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/17a2eb25-208f-4500-9dea-4e79a6d9f06a) | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/b43ee9b7-e2e2-48fd-b537-253340168378.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/b43ee9b7-e2e2-48fd-b537-253340168378) | [![x eBook Cover \[OR\] \[MLRE\] \[E2\] \[2D\]](https://no-cache.hubspot.com/cta/default/3893111/ed7d1196-f3a8-4102-a15e-9cc9d3c0d773.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/ed7d1196-f3a8-4102-a15e-9cc9d3c0d773) | [![x eBook Cover \[OR\] \[MLRE\] \[E3\] \[2D\]](https://no-cache.hubspot.com/cta/default/3893111/348b67fd-8cd8-4a0c-afc0-f436a721f1d6.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/348b67fd-8cd8-4a0c-afc0-f436a721f1d6) | [![\[OR\] \[MLRE\] \[E2\] \[C20\] Conclusion](https://no-cache.hubspot.com/cta/default/3893111/7a362714-76c2-419e-8dcb-2f5fead86e11.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/7a362714-76c2-419e-8dcb-2f5fead86e11) | [![\[OR\] \[MLRE\] \[E2\] \[C21\] Back Cover](https://no-cache.hubspot.com/cta/default/3893111/23443c90-aeab-477e-b2a9-5b07107dd4ba.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/23443c90-aeab-477e-b2a9-5b07107dd4ba) | | | **"Plan" Phase of the Operational Resilience Planning Methodology** | | | | | | | | **C2** | **C3** | **C4** | **C5** | **C6** | **C7** | | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/f2a29754-d200-4bab-9802-6081ca800251.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/f2a29754-d200-4bab-9802-6081ca800251) | [![\[OR\] \[MLRE\] \[E2\] \[C2\] Five Stages of the "Plan" Phase](https://no-cache.hubspot.com/cta/default/3893111/132af509-6e86-4d7a-8997-70e40b8a3037.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/132af509-6e86-4d7a-8997-70e40b8a3037) | [![ \[OR\] \[MLRE\] \[E2\] \[C3\] Assessing Capability and Maturity](https://no-cache.hubspot.com/cta/default/3893111/b445f9d4-9dbe-49d4-aa3e-1a009a6bc6bd.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/b445f9d4-9dbe-49d4-aa3e-1a009a6bc6bd) | [![\[OR\] \[MLRE\] \[E2\] \[C4\] Analysing Gaps](https://no-cache.hubspot.com/cta/default/3893111/2c2bf538-4476-4b16-b0f8-f7d66ee6c49c.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/2c2bf538-4476-4b16-b0f8-f7d66ee6c49c) | [![\[OR\] \[MLRE\] \[E2\] \[C5\] Developing Strategy and Roadmap](https://no-cache.hubspot.com/cta/default/3893111/8f92385c-f4e5-48a1-a303-78cff6a23184.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/8f92385c-f4e5-48a1-a303-78cff6a23184) | [![\[OR\] \[MLRE\] \[E2\] \[C6\] Confirming Risk Appetite](https://no-cache.hubspot.com/cta/default/3893111/8ad0c776-0587-49d2-9e57-9815dcf81fe2.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/8ad0c776-0587-49d2-9e57-9815dcf81fe2) | [![\[OR\] \[MLRE\] \[E2\] \[C7\] Developing and Embedding Governance](https://no-cache.hubspot.com/cta/default/3893111/764d9f4c-3159-4d2d-ab05-7d0a7625dd8f.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/764d9f4c-3159-4d2d-ab05-7d0a7625dd8f) | | | **"Implement" Phase of the Operational Resilience Planning Methodology** | | | | | | | | **C8** | **C9** | **C10** | **C11** | **C12** | **C13** | | | [![\[OR\] \[MLRE\] \[E2\] \[C8\] Five Stages of the "Implement" Phase](https://no-cache.hubspot.com/cta/default/3893111/f70329aa-1c8f-481a-b4df-ddcce98fab6b.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/f70329aa-1c8f-481a-b4df-ddcce98fab6b) | [![\[OR\] \[MLRE\] \[E2\] \[C9\] Identifying Critical Business Services](https://no-cache.hubspot.com/cta/default/3893111/eaa0e14a-bc50-4585-b237-8d8735375cf6.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/eaa0e14a-bc50-4585-b237-8d8735375cf6) | [![\[OR\] \[MLRE\] \[E2\] \[C10\] Mapping Interconnections and Interdependencies](https://no-cache.hubspot.com/cta/default/3893111/d9be2b0b-eec3-4157-abaf-d29c008b882d.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/d9be2b0b-eec3-4157-abaf-d29c008b882d) | [![\[OR\] \[MLRE\] \[E2\] \[C11\] Establishing Impact Tolerance](https://no-cache.hubspot.com/cta/default/3893111/fa0ab6e4-1232-4172-81b1-6c5fb42032e4.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/fa0ab6e4-1232-4172-81b1-6c5fb42032e4) | [![\[OR\] \[MLRE\] \[E2\] \[C12\] Performing Scenario Testing](https://no-cache.hubspot.com/cta/default/3893111/9c4c206a-db4d-4869-a6eb-2822ce24d200.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/9c4c206a-db4d-4869-a6eb-2822ce24d200) | [![\[OR\] \[MLRE\] \[E2\] \[C13\] Improving Lessons Learned](https://no-cache.hubspot.com/cta/default/3893111/e31acbac-a832-4c5f-afd2-58bae19ecdb6.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/e31acbac-a832-4c5f-afd2-58bae19ecdb6) | | | **"Sustain" Phase of the Operational Resilience Planning Methodology** | | | | | | | | **C14** | **C15** | **C16** | **C17** | **C18** | **C19** | | | [![\[OR\] \[MLRE\] \[E2\] \[C14\] Five Stages of the "Sustain" Phase](https://no-cache.hubspot.com/cta/default/3893111/b3074256-e267-4914-96ff-2907cb4185be.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/b3074256-e267-4914-96ff-2907cb4185be) | [![\[OR\] \[MLRE\] \[E2\] \[C15\] Introducing Cultural Change Management](https://no-cache.hubspot.com/cta/default/3893111/d235f6ae-3c9e-4d0e-9b78-3d608dea680e.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/d235f6ae-3c9e-4d0e-9b78-3d608dea680e) | [![\[OR\] \[MLRE\] \[E2\] \[C16\] Developing A Communication Strategy](https://no-cache.hubspot.com/cta/default/3893111/9ea889cc-aed0-4f6a-bc3c-0eb955401032.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/9ea889cc-aed0-4f6a-bc3c-0eb955401032) | [![\[OR\] \[MLRE\] \[E2\] \[C17\] Implementing Training and Awareness](https://no-cache.hubspot.com/cta/default/3893111/f95b47d6-7233-491b-ae23-3415a76d96e8.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/f95b47d6-7233-491b-ae23-3415a76d96e8) | [![\[OR\] \[MLRE\] \[E2\] \[C18\] Providing Self-Assessment](https://no-cache.hubspot.com/cta/default/3893111/b21a9dd1-adcc-46d4-9afc-df879e7c0336.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/b21a9dd1-adcc-46d4-9afc-df879e7c0336) | [![\[OR\] \[MLRE\] \[E2\] \[C19\] Conducting Independent Quality Reviews](https://no-cache.hubspot.com/cta/default/3893111/49efb618-a3da-4326-98a0-73442c498044.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/49efb618-a3da-4326-98a0-73442c498044) |   ## **Comments** ![CTA 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Copyright 2026 ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Dr Goh Moh Heng", "url" : "https://blog.bcm-institute.org/or-v2/author/dr-goh-moh-heng" }, "dateModified" : "2026-11-13T08:40:38.896Z", "datePublished" : "2026-11-13T08:40:30.000Z", "headline" : "[OR] [MLRe] [E2] [C21] Back Cover for Malaysian Life Reinsurance Group Berhad", "image" : [ "https://blog.bcm-institute.org/hubfs/MLRE%20Graphic%20Folder/MLRE%20E2%20Morepost/%5BOR%5D%20%5BMLRE%5D%20%5BE2%5D%20%5BC21%5D%20Back%20Cover.jpg" ], "mainEntityOfPage" : { "@id" : "https://blog.bcm-institute.org/or-v2/or-mlre-e2-c21-back-cover-for-malaysian-life-reinsurance-group-berhad", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://blog.bcm-institute.org/hubfs/BCMI%20Logo.png" }, "name" : "BCMI Pte Ltd" } } ```