--- title: OR KWAP | Moh Heng Goh description: Dr Goh Moh Heng is the President of BCM Institute and the Managing Director of GMH Continuity Architects – a specialised BCM Consulting firm. His primary areas of expertise include Business Continuity Management (BCM), Disaster Recovery Planning (DRP), ISO22301 BCM Audit and Crisis Management. Since 2011, Moh Heng has assisted more than 50 organisations, particularly those operating in the Asia-Pacific and Middle-East Region in their successful implementation of their Business Continuity Management System (BCMS) and achieving their BS 25999/ SS 540 / ISO 22301 organisation certification. Prior to establishing BCM Institute and GMH BCM Consulting, Dr. Goh held senior positions with a number of large organizations. During his career with the Government of Singapore Investment Corporation (GIC), he was responsible for all aspects of its business continuity and crisis management. At Standard Chartered Bank Plc, he saw and manage the global implementation of its BC management and planning for 52 countries. He also managed the BCM practice at PricewaterhouseCoopers. --- . - BCM Institute - [sales.ap@bcm-institute.org](mailto:sales.ap@bcm-institute.org) - [1800 123 45 67](tel:1800%20123%2045%2067) - English [![BCMI Logo.png](https://blog.bcm-institute.org/hs-fs/hubfs/BCMI%20Logo.png?width=137&height=134&name=BCMI%20Logo.png "BCMI Logo.png")](https://www.bcm-institute.org/) # Blog Listing - Home - Blog Listing ![blog](https://blog.bcm-institute.org/hubfs/eBook%20Generic%20Morepost/OR/OR%20GEN%20E3%20Morepost/%5BOR%5D%20%5BGEN%5D%20%5BE3%5D%20%5BC1%5D%20Starting%20Your%20BCM%20Implementation.jpg) - [Case Study](https://blog.bcm-institute.org/or-kwap/topic/case-study) - [Operational Resilience](https://blog.bcm-institute.org/or-kwap/topic/operational-resilience) - [ORCS](https://blog.bcm-institute.org/or-kwap/topic/orcs) - [ORCE](https://blog.bcm-institute.org/or-kwap/topic/orce) - [ORCP](https://blog.bcm-institute.org/or-kwap/topic/orcp) - [KWAP](https://blog.bcm-institute.org/or-kwap/topic/kwap) ### [\[OR\] \[KWAP\] \[E3\] \[C1\] Starting Your OR Implementation for KWAP](https://blog.bcm-institute.org/or-kwap/or-kwap-e3-c1-starting-your-or-implementation-for-kwap) eBook 3: Chapter 1 [Read More](https://blog.bcm-institute.org/or-kwap/or-kwap-e3-c1-starting-your-or-implementation-for-kwap) ![blog](https://blog.bcm-institute.org/hubfs/KWAP%20Morepost/IC_KWAP_Implementation%20Implement%20Phase_Identify%20Critical%20Business%20Services.png) - [Operational Resilience](https://blog.bcm-institute.org/or-kwap/topic/operational-resilience) - [KWAP](https://blog.bcm-institute.org/or-kwap/topic/kwap) ### [\[OR\] \[KWAP\] \[E3\] \[CBS\] \[1\] \[DP\] Pension Contribution Management](https://blog.bcm-institute.org/or-kwap/or-kwap-e3-cbs-1-dp-pension-contribution-management) Critical Business Services CBS-1 Pension Contribution Management Introduction A critical aspect of operational ... [Read More](https://blog.bcm-institute.org/or-kwap/or-kwap-e3-cbs-1-dp-pension-contribution-management) ![blog](https://blog.bcm-institute.org/hubfs/KWAP%20Morepost/IC_KWAP_Implementation%20Implement%20Phase_Set%20Impact%20Tolerance.png) - [Operational Resilience](https://blog.bcm-institute.org/or-kwap/topic/operational-resilience) - [KWAP](https://blog.bcm-institute.org/or-kwap/topic/kwap) ### [\[OR\] \[KWAP\] \[E2\] \[C11\] Establishing Impact Tolerance](https://blog.bcm-institute.org/or-kwap/e2-c11-establishing-impact-tolerance) Implementing Operational Resilience for KWAP Chapter 11 Setting Impact Tolerance: Defining KWAP's Operational ... [Read More](https://blog.bcm-institute.org/or-kwap/e2-c11-establishing-impact-tolerance) ![blog](https://blog.bcm-institute.org/hubfs/eBook%20Cover/KWAP%20ebook%20Cover/KWAP%20Front%20Cover.png) - [Operational Resilience](https://blog.bcm-institute.org/or-kwap/topic/operational-resilience) - [OR-5000](https://blog.bcm-institute.org/or-kwap/topic/or-5000) - [OR-300](https://blog.bcm-institute.org/or-kwap/topic/or-300) - [OR-400](https://blog.bcm-institute.org/or-kwap/topic/or-400) - [OR-200](https://blog.bcm-institute.org/or-kwap/topic/or-200) - [ORCS](https://blog.bcm-institute.org/or-kwap/topic/orcs) - [ORCE](https://blog.bcm-institute.org/or-kwap/topic/orce) - [KWAP](https://blog.bcm-institute.org/or-kwap/topic/kwap) ### [\[OR\] \[KWAP\] \[E2\] Table of Content](https://blog.bcm-institute.org/or-kwap/or-kwap-e2-table-of-content) Plan-Implement-Sustain Phase Welcome to the Operational Resilience in Pension Funds: The KWAP Case Study Table of ... [Read More](https://blog.bcm-institute.org/or-kwap/or-kwap-e2-table-of-content) ![blog](https://blog.bcm-institute.org/hubfs/KWAP%20Morepost/IC_KWAP_Implementation%20Implement%20Phase_Map%20Processes%20and%20Resources.png) - [Operational Resilience](https://blog.bcm-institute.org/or-kwap/topic/operational-resilience) - [KWAP](https://blog.bcm-institute.org/or-kwap/topic/kwap) ### [\[OR\] \[KWAP\] \[E2\] \[C10\] Mapping of Processes and Resource](https://blog.bcm-institute.org/or-kwap/e2-c10-mapping-of-processes-and-resource) Implementing Operational Resilience for KWAP Chapter 10 Mapping Processes and Resources: Strengthening KWAP's ... [Read More](https://blog.bcm-institute.org/or-kwap/e2-c10-mapping-of-processes-and-resource) ![blog](https://blog.bcm-institute.org/hubfs/KWAP%20Morepost/IC_KWAP_Implementation%20Implement%20Phase_Identify%20Critical%20Business%20Services.png) - [Operational Resilience](https://blog.bcm-institute.org/or-kwap/topic/operational-resilience) - [KWAP](https://blog.bcm-institute.org/or-kwap/topic/kwap) ### [\[OR\] \[KWAP\] \[E2\] \[C9\] Identifying Critical Business Services](https://blog.bcm-institute.org/or-kwap/e2-c9-identifying-critical-business-services) Implementing Operational Resilience for KWAP Chapter 9 Identifying Critical Business Services: The Foundation of KWAP’s ... [Read More](https://blog.bcm-institute.org/or-kwap/e2-c9-identifying-critical-business-services) ![blog](https://blog.bcm-institute.org/hubfs/KWAP%20Morepost/IC_KWAP_Implementation%20Implement%20Phase_Five%20Stages%20Summary.png) - [Operational Resilience](https://blog.bcm-institute.org/or-kwap/topic/operational-resilience) - [KWAP](https://blog.bcm-institute.org/or-kwap/topic/kwap) ### [\[OR\] \[KWAP\] \[E2\] \[C8\] Five Stages of the Implement Phase](https://blog.bcm-institute.org/or-kwap/e2-c8-five-stages-of-the-implement-phase) Implementing Operational Resilience for KWAP Chapter 8 Operational Resilience Planning: The Five Stages of the ... [Read More](https://blog.bcm-institute.org/or-kwap/e2-c8-five-stages-of-the-implement-phase) ![blog](https://blog.bcm-institute.org/hubfs/KWAP%20Morepost/IC_KWAP_Implementation%20Plan%20Phase_Develop%20and%20Embed%20Governance.png) - [Operational Resilience](https://blog.bcm-institute.org/or-kwap/topic/operational-resilience) - [KWAP](https://blog.bcm-institute.org/or-kwap/topic/kwap) ### [\[OR\] \[KWAP\] \[E2\] \[C7\] Developing and Embedding Governance](https://blog.bcm-institute.org/or-kwap/e2-c7-developing-and-embedding-governance) Implementing Operational Resilience for KWAP Chapter 7 Developing and Embedding Governance: Strengthening the Backbone ... [Read More](https://blog.bcm-institute.org/or-kwap/e2-c7-developing-and-embedding-governance) ![blog](https://blog.bcm-institute.org/hubfs/KWAP%20Morepost/IC_KWAP_Implementation%20Plan%20Phase_Confirm%20Risk%20Appetite.png) - [Operational Resilience](https://blog.bcm-institute.org/or-kwap/topic/operational-resilience) - [KWAP](https://blog.bcm-institute.org/or-kwap/topic/kwap) ### [\[OR\] \[KWAP\] \[E2\] \[C6\] Confirming Risk Appetite](https://blog.bcm-institute.org/or-kwap/e2-c6-confirming-risk-appetite) Implementing Operational Resilience for KWAP Chapter 6 Confirming Risk Appetite: Defining Boundaries for KWAP's ... [Read More](https://blog.bcm-institute.org/or-kwap/e2-c6-confirming-risk-appetite) ![blog](https://blog.bcm-institute.org/hubfs/KWAP%20Morepost/IC_KWAP_Implementation%20Plan%20Phase_Develop%20Strategy%20and%20Roadmap.png) - [Operational Resilience](https://blog.bcm-institute.org/or-kwap/topic/operational-resilience) - [KWAP](https://blog.bcm-institute.org/or-kwap/topic/kwap) ### [\[OR\] \[KWAP\] \[E2\] \[C5\] Developing Strategy and Roadmap](https://blog.bcm-institute.org/or-kwap/e2-c5-developing-strategy-and-roadmap) Implementing Operational Resilience for KWAP Chapter 5 Developing Strategy and Roadmap: Charting the Course for KWAP's ... 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