Operational Resilience

[OR] [EL] Lesson 6 Set Impact Tolerance

Written by Kenneth Yap | Oct 18, 2024 9:42:23 AM

Lesson 6 Set Impact Tolerance

In this lesson, we'll explore the crucial concept of impact tolerance. Understanding and setting appropriate impact tolerances is essential for effective operational resilience planning.

This course is designed for senior management and professionals who want to understand how to prepare their organisation for any unforeseen event.

It is a good choice for senior management and professionals (and even beginners) who need a grounding in operational resilience concepts and would like a broad introduction to operational resilience (OR) as an organisational discipline.

In this lesson, we'll explore the crucial concept of impact tolerance. Understanding and setting appropriate impact tolerances is essential for effective operational resilience planning.

Key terminologies are defined, and examples of crises are provided to reinforce understanding.

At the end of the module, participants would be able to:

What will you learn?
  • Identify impact types: Recognize the different ways disruptions can affect your organization.
  • Set impact tolerances: Determine acceptable levels of impact for each type of disruption.
  • Link to risk appetite and assessment: Connect impact tolerances to your organization's risk tolerance and assessment framework.
  • Set appropriate tolerances for CBS: Establish suitable impact limits for your critical business services.

By the end of this lesson, you'll have a solid understanding of impact types and be able to:

  • Identify impact types: Recognize the various ways disruptions can affect your organization.
  • Set impact tolerances: Determine acceptable levels of impact for each type of disruption.
  • Set appropriate tolerances for CBS: Establish suitable impact limits for your critical business services.

Let's dive into the world of impact tolerance!

Flexible Learning at Your Pace
  • Learn on your schedule: Pause and resume the module whenever it suits you.
  • Take detailed notes: Use the built-in electronic notepad to capture key takeaways.
  • Test your knowledge: A short quiz at the end will assess your understanding of the material.
Who Should Attend

Senior Management: CXOs, VPs, and other senior leaders are responsible for the organisation's overall health and well-being. They must understand operational resilience to make strategic decisions and ensure the organisation's preparedness.

Department Heads are the leaders of departments most likely to be involved in a crisis response, such as Public Relations, Operations, Human Resources, Legal, Security, and IT. They must understand their role in the operational resilience plan and how their department contributes to the response.

Business Continuity Professionals: Those involved in developing and implementing business continuity plans would benefit from a deeper understanding of how operational resilience integrates with their work.

Risk Managers: Professionals responsible for identifying and mitigating risks would benefit from learning how operational resilience helps address potential crisis scenarios.

Other Professionals with Crisis Response Roles: Depending on the organisation's structure, this could include safety officers, emergency response personnel, and public information officers.
 
Operational Resilience E-Learning Package

 

More Information About Operational Resilience Courses

To learn more about the course and schedule, click the buttons below for the OR-300 Operational Resilience Implementer and OR-5000 Operational Resilience Expert Implementer courses.

If you have any questions, click to contact us.