Operational Resilience

[OR] [EL] Lesson 1 Overview of Operational Resilience

Written by Dr Goh Moh Heng | Oct 15, 2024 3:11:38 AM

Lesson 1 Overview of Operational Resilience

In today's ever-changing business landscape, operational resilience is no longer a nicety – it's a necessity. But what exactly is operational resilience, and why should you care?

Operational Resilience: Your Key to Business Continuity

Operational resilience is the ability of your organisation to withstand and adapt to disruptive events. It's about ensuring that your business can continue to operate effectively, even in the face of challenges.

Why is Operational Resilience Important?

Disruptive events can come in many forms, from natural disasters and cyberattacks to economic downturns and pandemics. When these events occur, they can have a significant impact on your business operations. Operational resilience can help you to:

  • Minimise downtime and disruption
  • Protect your reputation
  • Maintain customer satisfaction
  • Ensure the safety of your employees
  • Recover quickly from setbacks

Attend Lesson 1 of the OR-200 e-Leaning Module

This is your chance to dive deep into operational resilience planning in Lesson 1 of the OR-200 e-learning module.

This course is designed for senior management and professionals who want to understand how to prepare their organisation for any unforeseen event. 

It is designed for any professional designated to lead compliance with the Operational Resilience Regulation issued by the regional and central banks.

It is a good choice for senior management and professionals (and even beginners) who need a grounding in operational resilience concepts and would like a broad introduction to operational resilience (OR) as an organisational discipline.


Key terminologies are defined, and examples of crises are provided to reinforce understanding.

At the end of the module, participants would be able to:

What will you learn?
  • Understand basic OR Concepts and terminologies.
  • Discuss the distractions and confusion between the many related fields and disciplines.
  • Identify the critical success factors and benefits of OR
Flexible Learning at Your Pace
  • Learn on your schedule: Pause and resume the module whenever it suits you.
  • Take detailed notes: Use the built-in electronic notepad to capture key takeaways.
  • Test your knowledge: A short quiz at the end will assess your understanding of the material.

Who Should Attend

Senior Management: CXOs, VPs, and other senior leaders are responsible for the organisation's overall health and well-being. They must understand operational resilience to make strategic decisions and ensure the organisation's preparedness.

Department Heads are the leaders of departments most likely to be involved in a crisis response, such as Public Relations, Operations, Human Resources, Legal, Security, and IT. They must understand their role in the operational resilience plan and how their department contributes to the response.

Business Continuity Professionals: Those involved in developing and implementing business continuity plans would benefit from a deeper understanding of how operational resilience integrates with their work.

Risk Managers: Professionals responsible for identifying and mitigating risks would benefit from learning how operational resilience helps address potential crisis scenarios.

Other Professionals with Crisis Response Roles: Depending on the organisation's structure, this could include safety officers, emergency response personnel, and public information officers.

Award of Operational Resilience Certified Planner (ORCP)

 
After completing the eight lessons, you will earn the prestigious Operational Resilience Certified Planner (ORCP) certification. This certification will demonstrate your commitment to operational resilience and expertise in this critical area.
 
Operational Resilience E-Learning Package

 

More Information About Operational Resilience Courses

To learn more about the course and schedule, click the buttons below for the OR-300 Operational Resilience Implementer and OR-5000 Operational Resilience Expert Implementer courses.

If you have any questions, click to contact us.