Operational Resilience

[OR] What is Business Resilience?

Written by Moh Heng Goh | Apr 17, 2024 6:10:42 AM

Understanding Business Resilience

Business resilience is an organisation's capacity to navigate challenges and emerge stronger.  It encompasses the ability to anticipate disruptions, prepare for them, respond effectively during a crisis, and adapt to overcome them.

Disruptions can come from various sources, both internal and external. Natural disasters, technological failures, economic downturns, and even reputational damage can threaten an organisation's operations and success.

An organisation must be prepared for specific threats depending on its industry, location, size, and complexity. For instance, a financial institution might prioritize resilience against economic downturns, while a manufacturing company might focus more on supply chain disruptions.

Understanding its unique risk profile and the broader environment can help an organisation develop a comprehensive business resilience strategy. This strategy ensures it is prepared to weather various disruptive events and emerge stronger from challenges.

What is Business Resilience?

Business resilience is an organisation's ability to anticipate, prepare for, respond to, and adapt to disruptions that threaten its operations, reputation, and overall success. It's the capacity to absorb shocks, recover quickly, and emerge stronger from challenging situations.

Scope of Disruptive Events

Business resilience needs to consider a wide range of disruptive events, both internal and external. Here are some key categories.

 

Disruptive Events Types
Natural Disasters Earthquakes, tremors, floods, wildfires, etc.
Technological Disruptions Cyberattacks, power outages, IT infrastructure failures, data breaches.
Economic Downturns Financial crises, recessions, market fluctuations.
Political Instability Wars, social unrest, changes in government regulations.
Supply Chain Disruptions Shortages of raw materials, transportation disruptions, and trade disputes.
 Public Health Crises Pandemics, epidemics, outbreaks of infectious diseases.
Operational Incidents Accidents, fires, product recalls, safety hazards.
Reputational Damage Public scandals, negative media coverage, product defects.

Scope of Disruptive Events

The specific scope of disruptive events an organization needs to be concerned with will depend on several factors.  This includes the following:

Industry

Different industries face unique vulnerabilities. For example, a financial institution will be more concerned with economic downturns than a manufacturing company.

Location

Geographic location plays a role in the types of natural disasters an organization may face.

Size and Complexity

Larger, more complex organizations may be susceptible to specific disruptions, such as cyberattacks.

Interdependencies

Organisations reliant on complex supply chains or external resources must consider potential disruptions in those areas.

Summing Up ...

By understanding its unique risk profile and the broader environment, an organisation can develop a comprehensive business resilience strategy that addresses the most relevant disruptive events.

 

More Information About Operational Resilience Course OR-5000 [OR-5] or OR-300 [OR-3]

To learn more about the course and schedule, click the buttons below for the OR-300 Operational Resilience Implementer [OR-3] course and the  OR-5000 Operational Resilience Expert Implementer [OR-5] course.

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