Operational Resilience Planning Methodology: A Practitioner’s Guide to the “Sustain” Phase
BB OR [B] 13

[OR] [PM] [P3] [T] [V]Operational Resilience Change Impact Assessment

The appendices bring the concepts discussed in A Practitioner’s Guide to the “Sustain” Phase into practical application.

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  • Introduce Change Management

  • Develop Communication Strategy 

  • Implement Training and Awareness

  • Provide Self-Assessment

  • Conduct an Independent Quality Review

The templates should be adapted to reflect the organisation’s size, complexity, regulatory environment, risk profile, governance structure, and operational resilience maturity.

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Moh Heng Goh
Operational Resilience Certified Planner-Specialist-Expert

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Sustain Phase Appendices

x [OR] [PM] [T] [P3] Appendix VThe appendices bring the concepts discussed in A Practitioner’s Guide to the “Sustain” Phase into practical application.

    • Introduce Change Management
    • Develop Communication Strategy 
    • Implement Training and Awareness
    • Provide Self-Assessment
    • Conduct an Independent Quality Review

The templates should be adapted to reflect the organisation’s size, complexity, regulatory environment, risk profile, governance structure, and operational resilience maturity.

Appendix V: Operational Resilience Change Impact Assessment 

Assessment Question

Yes / No

Impact / Observation

Required Action

Does the change affect a critical business service?

     

Does it introduce a new process dependency?

     

Does it introduce a new technology dependency?

     

Does it introduce a new third party?

     

Does it remove redundancy?

     

Does it create concentration risk?

     

Does it affect impact tolerance?

     

Does it affect recovery arrangements?

     

Does the service map require updating?

     

Does scenario testing need to be repeated?

     

Does training need to be updated?

     

Does communication need to be updated?

     

 

"Sustain" Phase of the OR Planning Methodology

 

Introduce Cultural Change Develop Communication Strategy Implement Training and Awareness Provide Self-assessment Conduct an Independent Quality Review  
OR PM Sustain Introduce Cultural Change Management OR PM Develop Communication Strategy OR PM Implement Training and Awareness OR PM Sustain Provide Self-assessment New call-to-action  

 

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