The templates should be adapted to reflect the organisation’s size, complexity, regulatory environment, risk profile, governance structure, and operational resilience maturity.
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Dimension |
Level 1 |
Level 2 |
Level 3 |
Level 4 |
Level 5 |
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Culture |
Reactive |
Basic awareness |
Defined behaviours |
Embedded |
Adaptive |
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Communication |
Incident-driven |
Developing |
Structured |
Measured |
Predictive |
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Training |
Informal |
Basic |
Role-based |
Competency-managed |
Continuously optimised |
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Self-assessment |
Ad hoc |
Developing |
Defined |
Evidence-based |
Integrated and predictive |
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Independent Review |
Limited |
Periodic |
Formal |
Risk-based |
Continuous assurance |
|
Improvement |
Reactive |
Action-based |
Structured |
Measured |
Enterprise-wide continuous improvement |
Overall Maturity Interpretation
Level 1 — Initial
Operational resilience is largely reactive.
Level 2 — Developing
Core Sustain capabilities are emerging.
Level 3 — Defined
Sustain processes are formally established.
Level 4 — Managed
Performance is measured and actively governed.
Level 5 — Optimised
Operational resilience is embedded into strategy and continuously improved.
| Assess Capability and Maturity | Analyse Gap | Develop Strategy and Roadmap | Confirm Risk Appetite | Develop and Embed Governance | |
Contact our course consultant colleagues to learn more about our blended learning program and about the next course's schedule. They are the BL-OR-3 Blended Learning OR-300 Operational Resilience Implementer and the BL-OR-5 Blended Learning OR-5000 Operational Resilience Expert Implementer.
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If you have any questions, click to contact us. |
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