Operational Resilience Planning Methodology: A Practitioner’s Guide to the “Sustain” Phase
BB OR [B] 13

[OR] [PM] [P3] [T] [L] Operational Resilience Evidence Register

New call-to-actionThe appendices bring the concepts discussed in A Practitioner’s Guide to the “Sustain” Phase into practical application.

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  • Introduce Change Management

  • Develop Communication Strategy 

  • Implement Training and Awareness

  • Provide Self-Assessment

  • Conduct an Independent Quality Review

The templates should be adapted to reflect the organisation’s size, complexity, regulatory environment, risk profile, governance structure, and operational resilience maturity.

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Moh Heng Goh
Operational Resilience Certified Planner-Specialist-Expert

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Sustain PhaseSustain Phase Appendices

[OR] [PM] [T] [P3] Appendix LNew call-to-actionThe appendices bring the concepts discussed in A Practitioner’s Guide to the “Sustain” Phase into practical application.

    • Introduce Change Management
    • Develop Communication Strategy 
    • Implement Training and Awareness
    • Provide Self-Assessment
    • Conduct an Independent Quality Review

The templates should be adapted to reflect the organisation’s size, complexity, regulatory environment, risk profile, governance structure, and operational resilience maturity.

Appendix L: Operational Resilience Evidence Register 

Evidence ID

Assessment Area

Evidence Description

Owner

Date

Version

Reviewer

Status

E-001

Governance

Operational Resilience Policy

OR Lead

       

E-002

Critical Services

Approved CBS Catalogue

OR Lead

       

E-003

Mapping

Service Dependency Map

Service Owner

       

E-004

Impact Tolerance

Impact Tolerance Approval

Service Owner

       

E-005

Scenario Testing

Scenario Test Report

OR Lead

       

E-006

Training

Training Completion Records

HR

       

E-007

Self-assessment

Self-assessment Report

OR Lead

       

E-008

Assurance

Independent Review Report

Internal Audit

       

 

[OR] [PM] [T] [P3] [TOC] Sustain Phase Appendix

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"Sustain" Phase of the OR Planning Methodology

 

 

Introduce Cultural Change Develop Communication Strategy Implement Training and Awareness Provide Self-assessment Conduct an Independent Quality Review  
OR PM Sustain Introduce Cultural Change Management OR PM Develop Communication Strategy OR PM Implement Training and Awareness OR PM Sustain Provide Self-assessment New call-to-action  

 

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