Operational Resilience Planning Methodology: A Practitioner’s Guide to the “Sustain” Phase
BB OR [B] 13

[OR] [PM] [P3] [T] [L] Operational Resilience Evidence Register

The appendices bring the concepts discussed in A Practitioner’s Guide to the “Sustain” Phase into practical application.

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  • Introduce Change Management

  • Develop Communication Strategy 

  • Implement Training and Awareness

  • Provide Self-Assessment

  • Conduct an Independent Quality Review

The templates should be adapted to reflect the organisation’s size, complexity, regulatory environment, risk profile, governance structure, and operational resilience maturity.

x [OR] [3/4 Banner] A Practitioner’s Guide to the “Sustain” Phase

Moh Heng Goh
Operational Resilience Certified Planner-Specialist-Expert

[OR] [Full Banner] A Practitioner’s Guide to the “Sustain” Phase

Sustain Phase Appendices

x [OR] [PM] [T] [P3] Appendix L:

    • Introduce Change Management
    • Develop Communication Strategy 
    • Implement Training and Awareness
    • Provide Self-Assessment
    • Conduct an Independent Quality Review

The templates should be adapted to reflect the organisation’s size, complexity, regulatory environment, risk profile, governance structure, and operational resilience maturity.

Appendix L: Operational Resilience Evidence Register 

Evidence ID

Assessment Area

Evidence Description

Owner

Date

Version

Reviewer

Status

E-001

Governance

Operational Resilience Policy

OR Lead

       

E-002

Critical Services

Approved CBS Catalogue

OR Lead

       

E-003

Mapping

Service Dependency Map

Service Owner

       

E-004

Impact Tolerance

Impact Tolerance Approval

Service Owner

       

E-005

Scenario Testing

Scenario Test Report

OR Lead

       

E-006

Training

Training Completion Records

HR

       

E-007

Self-assessment

Self-assessment Report

OR Lead

       

E-008

Assurance

Independent Review Report

Internal Audit

       

"Plan" Phase of the OR Planning Methodology

Assess Capability and Maturity Analyse Gap Develop Strategy and Roadmap Confirm Risk Appetite Develop and Embed Governance  
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