---
title: [OR] [PM] [P3] [T] [B] Resilience Culture Assessment Template
description: [OR] [PM] [T] [P3] [Appendix B] Resilience Culture Assessment Template
---

[Operational Resilience](https://blog.bcm-institute.org/operational-resilience)

# [\[OR\] \[PM\] \[P3\] \[T\] \[B\] Resilience Culture Assessment Template](https://blog.bcm-institute.org/operational-resilience/or-pm-t-p3-appendix-b-resilience-culture-assessment-template)

 Written by [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) | Aug 25, 2026, 7:58:15 AM

### Sustain Phase Appendices

The appendices bring the concepts discussed in A Practitioner’s Guide to the “Sustain” Phase into practical application.

The templates should be adapted to reflect the organisation’s size, complexity, regulatory environment, risk profile, governance structure, and operational resilience maturity.

#### Appendix B: Resilience Culture Assessment Template

This template can be used to assess the extent to which operational resilience behaviours are embedded across the organisation.

 

| **Assessment Area** | **Assessment Question** | **Evidence** | **Rating** | **Observation / Gap** | **Improvement Action** |
| --- | --- | --- | --- | --- | --- |
| Leadership | Does senior management visibly support operational resilience? | Leadership communications, meeting minutes |   |   |   |
| Accountability | Are resilience responsibilities clearly assigned? | Role descriptions, RACI |   |   |   |
| Escalation | Do employees escalate vulnerabilities promptly? | Incident records, survey results |   |   |   |
| Collaboration | Do teams work across functions during disruption? | Exercise reports |   |   |   |
| Challenge | Are employees encouraged to question assumptions? | Interviews, surveys |   |   |   |
| Learning | Are incidents and exercises converted into improvements? | Lessons register |   |   |   |
| Preparedness | Do employees understand disruption responsibilities? | Training records |   |   |   |
| Service Focus | Do employees understand critical business services? | Surveys, interviews |   |   |   |
| Change | Is resilience considered during organisational change? | Change records |   |   |   |
| Decision-making | Is resilience considered in investment and business decisions? | Approval papers |   |   |   |

##### **Suggested Rating Scale**

 

| **Rating** | **Description** |
| --- | --- |
| 1 | Reactive |
| 2 | Developing |
| 3 | Defined |
| 4 | Embedded |
| 5 | Adaptive |

#### "Sustain" Phase of the OR Planning Methodology

| **Introduce Cultural Change** | **Develop Communication Strategy** | **Implement Training and Awareness** | **Provide Self-assessment** | **Conduct an Independent Quality Review** |   |
| --- | --- | --- | --- | --- | --- |
|  |  |  |  |  |   |

#### More Information About Blended Learning OR-5000 \[BL-OR-5\] or OR-300 \[BL-OR-3\]

Contact our course consultant colleagues to learn more about our blended learning program and about the next course's schedule.  They are the BL-OR-3 Blended Learning OR-300 Operational Resilience Implementer and the BL-OR-5 Blended Learning OR-5000 Operational Resilience Expert Implementer.

 

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| --- | --- | --- |
|  |  |  |
|  | If you have any questions, click to contact us. |  |
|  |  |  |

 

[View full post](https://blog.bcm-institute.org/operational-resilience/or-pm-t-p3-appendix-b-resilience-culture-assessment-template)

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