The templates should be adapted to reflect the organisation’s size, complexity, regulatory environment, risk profile, governance structure, and operational resilience maturity.
This template can be used to assess the extent to which operational resilience behaviours are embedded across the organisation.
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Assessment Area |
Assessment Question |
Evidence |
Rating |
Observation / Gap |
Improvement Action |
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Leadership |
Does senior management visibly support operational resilience? |
Leadership communications, meeting minutes |
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Accountability |
Are resilience responsibilities clearly assigned? |
Role descriptions, RACI |
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Escalation |
Do employees escalate vulnerabilities promptly? |
Incident records, survey results |
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Collaboration |
Do teams work across functions during disruption? |
Exercise reports |
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Challenge |
Are employees encouraged to question assumptions? |
Interviews, surveys |
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Learning |
Are incidents and exercises converted into improvements? |
Lessons register |
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Preparedness |
Do employees understand disruption responsibilities? |
Training records |
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Service Focus |
Do employees understand critical business services? |
Surveys, interviews |
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Change |
Is resilience considered during organisational change? |
Change records |
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Decision-making |
Is resilience considered in investment and business decisions? |
Approval papers |
Suggested Rating Scale
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Rating |
Description |
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1 |
Reactive |
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2 |
Developing |
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3 |
Defined |
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4 |
Embedded |
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5 |
Adaptive |
| Assess Capability and Maturity | Analyse Gap | Develop Strategy and Roadmap | Confirm Risk Appetite | Develop and Embed Governance | |
Contact our course consultant colleagues to learn more about our blended learning program and about the next course's schedule. They are the BL-OR-3 Blended Learning OR-300 Operational Resilience Implementer and the BL-OR-5 Blended Learning OR-5000 Operational Resilience Expert Implementer.
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If you have any questions, click to contact us. |
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