---
title: [OR] [PM] [P3] [T] [AC] Complete Sustain Phase Implementation Cycle
description: [OR] [PM] [T] [P3] [Appendix AC] Complete Sustain Phase Implementation Cycle
---

[Operational Resilience](https://blog.bcm-institute.org/operational-resilience)

# [\[OR\] \[PM\] \[P3\] \[T\] \[AC\] Complete Sustain Phase Implementation Cycle](https://blog.bcm-institute.org/operational-resilience/or-pm-t-p3-appendix-ac-complete-sustain-phase-implementation-cycle)

 Written by [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) | Aug 25, 2026, 8:33:35 AM

### Sustain Phase Appendices

The templates should be adapted to reflect the organisation’s size, complexity, regulatory environment, risk profile, governance structure, and operational resilience maturity.

#### Appendix AC: Complete Sustain Phase Implementation Cycle

The Sustain Phase can be represented as the following recurring implementation cycle:

**1. Introduce Cultural Change**  
Establish the behaviours, accountability, leadership commitment, and organisational mindset required to support resilience.

**2. Develop Communication Strategy**  
Maintain awareness, stakeholder engagement, escalation capability, and coordinated communication.

**3. Implement Training and Awareness**  
Build and maintain role-based knowledge, skills, and competencies.

**4. Provide Self-assessment**  
Evaluate whether resilience arrangements remain current, evidenced, and effective.

**5. Conduct Independent Quality Review**  
Provide objective challenge and assurance.

**6. Consolidate Findings**  
Bring together issues from incidents, exercises, assessments, audits, and reviews.

**7. Prioritise Improvement**  
Focus management attention on the most significant resilience weaknesses.

**8. Implement Remediation**  
Address root causes and improve controls and capabilities.

**9. Validate and Retest**  
Demonstrate that improvement is effective.

**10. Feed Back into Plan and Implement**  
Refresh maturity, gaps, strategy, governance, critical business services, mapping, impact tolerances, and scenario testing where required.

The cycle therefore becomes:

**CULTURE → COMMUNICATION → TRAINING → SELF-ASSESSMENT → INDEPENDENT REVIEW → IMPROVEMENT → REVALIDATION**

When connected to the wider methodology:

**PLAN → IMPLEMENT → SUSTAIN → REVIEW → IMPROVE → PLAN**

These appendices are intended to provide the practical templates, checklists, registers, assessment tools, and governance aids required to convert the Sustain Phase from conceptual guidance into an operational management programme.

 

#### "Sustain" Phase of the OR Planning Methodology

 

| **Introduce Cultural Change** | **Develop Communication Strategy** | **Implement Training and Awareness** | **Provide Self-assessment** | **Conduct an Independent Quality Review** |   |
| --- | --- | --- | --- | --- | --- |
|  |  |  |  |  |   |

#### More Information About Blended Learning OR-5000 \[BL-OR-5\] or OR-300 \[BL-OR-3\]

 

Contact our course consultant colleagues to learn more about our blended learning program and about the next course's schedule.  They are the BL-OR-3 Blended Learning OR-300 Operational Resilience Implementer and the BL-OR-5 Blended Learning OR-5000 Operational Resilience Expert Implementer.

 

|  |  |  |
| --- | --- | --- |
|  |  |  |
|  | If you have any questions, click to contact us. |  |
|  |  |  |

 

[View full post](https://blog.bcm-institute.org/operational-resilience/or-pm-t-p3-appendix-ac-complete-sustain-phase-implementation-cycle)

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