[OR] [PM] [P3] [T] [AB] Final Sustain Phase Management Review Checklist

Sustain Phase Appendices

Implement Phase:

• Introduce Change Management
• Develop Communication Strategy 
• Implement Training and Awareness
• Provide Self-Assessment
  
• Conduct an Independent Quality Review

The templates should be adapted to reflect the organisation’s size, complexity, regulatory environment, risk profile, governance structure, and operational resilience maturity.

Appendix AB: Final Sustain Phase Management Review Checklist

Senior management should confirm the following before concluding that the Sustain Phase has been effectively established:

• Governance is embedded into business-as-usual.
• Critical business service ownership is clear.
• Service maps are maintained.
• Impact tolerances remain current.
• Scenario testing is sufficiently challenging.
• Lessons learned are translated into improvement.
• Desired resilience behaviours are defined and reinforced.
• Communication is planned and tested.
• Employees understand their responsibilities.
• Training is role-based.
• Competency is assessed.
• Self-assessment is evidence-based.
• Independent review provides meaningful challenge.
• High-risk findings are visible.
• Actions have accountable owners.
• Closure is supported by evidence.
• Significant improvements are retested.
• Material changes trigger resilience review.
• Emerging risks are considered.
• Third-party resilience is monitored.
• Technology resilience is aligned with service outcomes.
• Board reporting focuses on material resilience exposure.
• Resilience metrics support management decision-making.
• Repeat findings are investigated for systemic causes.
• The organisation can demonstrate measurable improvement over time.

"Plan" Phase of the OR Planning Methodology

Assess Capability and Maturity	Analyse Gap	Develop Strategy and Roadmap	Confirm Risk Appetite	Develop and Embed Governance

More Information About Blended Learning OR-5000 [BL-OR-5] or OR-300 [BL-OR-3]

Contact our course consultant colleagues to learn more about our blended learning program and about the next course's schedule.  They are the BL-OR-3 Blended Learning OR-300 Operational Resilience Implementer and the BL-OR-5 Blended Learning OR-5000 Operational Resilience Expert Implementer.

 

	If you have any questions, click to contact us.