Operational Resilience Planning Methodology: A Practitioner’s Guide to the “Sustain” Phase
BB OR [B] 13

[OR] [PM] [P3] [T] [AA] Operational Resilience Body of Knowledge Mapping

The appendices bring the concepts discussed in A Practitioner’s Guide to the “Sustain” Phase into practical application.

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  • Introduce Change Management

  • Develop Communication Strategy 

  • Implement Training and Awareness

  • Provide Self-Assessment

  • Conduct an Independent Quality Review

The templates should be adapted to reflect the organisation’s size, complexity, regulatory environment, risk profile, governance structure, and operational resilience maturity.

x [OR] [3/4 Banner] A Practitioner’s Guide to the “Sustain” Phase

Moh Heng Goh
Operational Resilience Certified Planner-Specialist-Expert

[OR] [Full Banner] A Practitioner’s Guide to the “Sustain” Phase

Sustain Phase Appendices

x [OR] [PM] [T] [P3] Appendix AAThe appendices bring the concepts discussed in A Practitioner’s Guide to the “Sustain” Phase into practical application.

    • Introduce Change Management
    • Develop Communication Strategy 
    • Implement Training and Awareness
    • Provide Self-Assessment
    • Conduct an Independent Quality Review

The templates should be adapted to reflect the organisation’s size, complexity, regulatory environment, risk profile, governance structure, and operational resilience maturity.

Appendix AA: Operational Resilience Body of Knowledge (BoK) Mapping

 

OR BoK

Phase

Stage

OR BoK 1

Plan

Assess Capability and Maturity

OR BoK 2

Plan

Analyse Gap

OR BoK 3

Plan

Develop Strategy and Roadmap

OR BoK 4

Plan

Confirm Risk Appetite

OR BoK 5

Plan

Develop and Embed Governance

OR BoK 6

Implement

Identify Critical Business Services

OR BoK 7

Implement

Map Interconnections and Interdependencies

OR BoK 8

Implement

Set Impact Tolerance

OR BoK 9

Implement

Conduct Scenario Testing

OR BoK 10

Implement

Improve Lesson Learned

OR BoK 11

Sustain

Introduce Cultural Change

OR BoK 12

Sustain

Develop Communication Strategy

OR BoK 13

Sustain

Implement Training and Awareness

OR BoK 14

Sustain

Provide Self-assessment

OR BoK 15

Sustain

Conduct Independent Quality Review

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