[OR] [PM] [P2] [T] [E] Resource Dependency Matrix

Implement Phase Appendices

These appendices provide practical templates, checklists, registers, and implementation tools to support the five stages of the Implement Phase:

• Identify Critical Business Services
• Map Interconnections and Interdependencies
• Set Impact Tolerance
• Conduct Scenario Testing
• Improve Lessons Learned

The templates should be adapted to reflect the organisation’s size, complexity, regulatory environment, risk profile, governance structure, and operational resilience maturity.

Appendix E:  Resource Dependency Matrix

Resource Categories

People

• specialist roles;
• operational staff;
• authorised approvers;
• technical specialists.

Processes

• workflows;
• approvals;
• reconciliation;
• manual workarounds.

Technology

• applications;
• infrastructure;
• networks;
• cloud services;
• telecommunications.

Facilities

• office;
• data centre;
• branch;
• operations centre;
• specialist facility.

Information

• customer records;
• operational data;
• transaction data;
• reference information.

Third Parties

• suppliers;
• outsourcing providers;
• cloud providers;
• telecommunications;
• strategic partners. 

"Implement" Phase of the OR Planning Methodology