[OR] [PM] [P3] [T] [W] Lessons Learned Register

Sustain Phase Appendices

The appendices bring the concepts discussed in A Practitioner’s Guide to the “Sustain” Phase into practical application.

• Introduce Change Management
• Develop Communication Strategy 
• Implement Training and Awareness
• Provide Self-Assessment
  
• Conduct an Independent Quality Review

The templates should be adapted to reflect the organisation’s size, complexity, regulatory environment, risk profile, governance structure, and operational resilience maturity. 

Appendix W: Operational Resilience Change Impact Assessment

Cross-Service Review

For each lesson, management should determine:

• Does the lesson apply to other critical business services?
• Does it indicate a systemic weakness?
• Does it require policy or governance change?
• Does training need to be updated?
• Should scenario testing be expanded?

"Sustain" Phase of the OR Planning Methodology

Introduce Cultural Change	Develop Communication Strategy	Implement Training and Awareness	Provide Self-assessment	Conduct an Independent Quality Review

 

Contact our course consultant colleagues to learn more about our blended learning program and about the next course's schedule.  They are the BL-OR-3 Blended Learning OR-300 Operational Resilience Implementer and the BL-OR-5 Blended Learning OR-5000 Operational Resilience Expert Implementer.

 

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