Operational Resilience Planning Methodology: A Practitioner’s Guide to the “Sustain” Phase
BB OR [B] 13

[OR] [PM] [P3] [T] [T] Sustain Phase Readiness Assessment

The appendices bring the concepts discussed in A Practitioner’s Guide to the “Sustain” Phase into practical application.

[OR] [PM] [P3] 5 Stage of Sustain Phase

  • Introduce Change Management

  • Develop Communication Strategy 

  • Implement Training and Awareness

  • Provide Self-Assessment

  • Conduct an Independent Quality Review

The templates should be adapted to reflect the organisation’s size, complexity, regulatory environment, risk profile, governance structure, and operational resilience maturity.

Sustain Phase

Moh Heng Goh
Operational Resilience Certified Planner-Specialist-Expert

Sustain Phase

Sustain Phase Appendices

x [OR] [PM] [T] [P3] Appendix TNew call-to-actionThe appendices bring the concepts discussed in A Practitioner’s Guide to the “Sustain” Phase into practical application.

    • Introduce Change Management
    • Develop Communication Strategy 
    • Implement Training and Awareness
    • Provide Self-Assessment
    • Conduct an Independent Quality Review

The templates should be adapted to reflect the organisation’s size, complexity, regulatory environment, risk profile, governance structure, and operational resilience maturity.

Appendix T: Sustain Phase Readiness Assessment 

 

Dimension

Weight

Score

Weighted Score

Key Observation

Governance

20%

     

Culture

15%

     

Communication

15%

     

Training and Competency

15%

     

Self-assessment

15%

     

Independent Assurance

20%

     

Total

100%

     

Suggested Readiness Interpretation

 

Score

Readiness

4.50–5.00

Advanced

3.75–4.49

Ready

3.00–3.74

Ready with Improvements

2.00–2.99

Partially Ready

Below 2.00

Not Ready

 

"Sustain" Phase of the OR Planning Methodology

Introduce Cultural Change Develop Communication Strategy Implement Training and Awareness Provide Self-assessment Conduct an Independent Quality Review  
OR PM Sustain Introduce Cultural Change Management OR PM Develop Communication Strategy OR PM Implement Training and Awareness OR PM Sustain Provide Self-assessment New call-to-action  

 

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