---
title: [OR] [PM] [P2] [T] [M] Implement Phase RACI Matrix
description: [OR] [PM] [P2] [Appendix] [M] Implement Phase RACI Matrix
---

[Operational Resilience](https://blog.bcm-institute.org/operational-resilience)

# [\[OR\] \[PM\] \[P2\] \[T\] \[M\] Implement Phase RACI Matrix](https://blog.bcm-institute.org/operational-resilience/or-pm-p2-appendix-m-implement-phase-raci-matrix)

 Written by [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) | Aug 28, 2026, 4:08:05 AM

### Implement Phase Appendices

These appendices provide practical templates, checklists, registers, and implementation tools to support the five stages of the **Implement Phase**:

- - Identify Critical Business Services
    - Map Interconnections and Interdependencies
    - Set Impact Tolerance
    - Conduct Scenario Testing
    - Improve Lessons Learned

The templates should be adapted to reflect the organisation’s size, complexity, regulatory environment, risk profile, governance structure, and operational resilience maturity.

 

#### Appendix M:  Implement Phase RACI Matrix

 

 

| Activity | Board / Senior Management | Service Owner | Operational Resilience | Resource Owner | Risk / Compliance | Internal Audit |
| --- | --- | --- | --- | --- | --- | --- |
| Approve methodology | A | C | R | C | C | I |
| Identify Critical Business Services | A | R | C | C | C | I |
| Define service boundaries | I | A/R | C | C | C | I |
| Map dependencies | I | A | C | R | C | I |
| Identify vulnerabilities | I | A/R | R | R | C | I |
| Set impact tolerance | A | R | C | C | C | I |
| Approve impact tolerance | A | C | C | I | C | I |
| Develop scenarios | I | C | A/R | R | C | I |
| Conduct scenario testing | I | R | A/R | R | C | I |
| Assess tolerance performance | I | A | R | C | C | I |
| Record lessons | I | R | R | R | C | I |
| Implement remediation | I | A | C | R | C | I |
| Approve risk acceptance | A | R | C | C | C | I |
| Retest improvements | I | R | A/R | R | C | I |
| Independent assurance | I | C | C | C | C | A/R |

**R = Responsible**  
**A = Accountable**  
**C = Consulted**  
**I = Informed**

#### "Implement" Phase of the OR Planning Methodology

| **Identify Critical Business Services** | **Map Inter-connection and Inter-dependencies** | **Set Impact Tolerance** | **Conduct Scenario Testing** | **Improve Lessons Learned** |   |
| --- | --- | --- | --- | --- | --- |
|  |  |  |  |  |   |

#### More Information About Blended Learning OR-5000 \[BL-OR-5\] or OR-300 \[BL-OR-3\]

Contact our course consultant colleagues to learn more about our blended learning program and about the next course's schedule.  They are the BL-OR-3 Blended Learning OR-300 Operational Resilience Implementer and the BL-OR-5 Blended Learning OR-5000 Operational Resilience Expert Implementer.

 

|  |  |  |
| --- | --- | --- |
|  |  |  |
|  | If you have any questions, click to contact us. |  |
|  |  |  |

 

[View full post](https://blog.bcm-institute.org/operational-resilience/or-pm-p2-appendix-m-implement-phase-raci-matrix)

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