---
title: [OR] [PM] [P2] [T] [G]  Impact Tolerance Statement Template
description: [OR] [PM] [P2] [Appendix] [G]  Impact Tolerance Statement Template
---

[Operational Resilience](https://blog.bcm-institute.org/operational-resilience)

# [\[OR\] \[PM\] \[P2\] \[T\] \[G\]  Impact Tolerance Statement Template](https://blog.bcm-institute.org/operational-resilience/or-pm-p2-appendix-g-impact-tolerance-statement-template)

 Written by [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) | Aug 28, 2026, 3:50:52 AM

### Implement Phase Appendices

These appendices provide practical templates, checklists, registers, and implementation tools to support the five stages of the **Implement Phase**:

The templates should be adapted to reflect the organisation’s size, complexity, regulatory environment, risk profile, governance structure, and operational resilience maturity.

#### Appendix G:  Impact Tolerance Statement Template

##### **Part 1: Standard Structure**

**For \[Critical Business Service\], disruption should not exceed \[maximum duration\], service capacity should not fall below \[minimum capacity\] for more than \[duration\], and no more than \[customer/transaction / geographic threshold\] should be materially affected before unacceptable harm occurs.**

##### **Part 2: Impact Tolerance Record**

| **Field** | **Details** |
| --- | --- |
| **CBS Reference** |   |
| **Critical Business Service** |   |
| **Service Owner** |   |
| **Maximum Disruption Duration** |   |
| **Minimum Service Capacity** |   |
| **Customer Threshold** |   |
| **Transaction Threshold** |   |
| **Geographic Threshold** |   |
| **Financial Threshold** |   |
| **Other Relevant Measure** |   |
| **Key Assumptions** |   |
| **Current Capability** |   |
| **Resilience Gap** |   |
| **Approval Authority** |   |
| **Approval Date** |   |
| **Review Date** |   |

#### "Implement" Phase of the OR Planning Methodology

| **Identify Critical Business Services** | **Map Interconnection and Interdependencies** | **Set Impact Tolerance** | **Conduct Scenario Testing** | **Improve Lesson Learned** |   |
| --- | --- | --- | --- | --- | --- |
|  |  |  |  |  |   |

#### More Information About Blended Learning OR-5000 \[BL-OR-5\] or OR-300 \[BL-OR-3\]

Contact our course consultant colleagues to learn more about our blended learning program and about the next course's schedule.  They are the BL-OR-3 Blended Learning OR-300 Operational Resilience Implementer and the BL-OR-5 Blended Learning OR-5000 Operational Resilience Expert Implementer.

 

|  |  |  |
| --- | --- | --- |
|  |  |  |
|  | If you have any questions, click to contact us. |  |
|  |  |  |

 

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