[OR] [PM] [P2] [Appendix] [D] Interconnections and Interdependencies Mapping

Written by Moh Heng Goh | Aug 28, 2026, 3:46:09 AM

Implement Phase Appendices

These appendices provide practical templates, checklists, registers, and implementation tools to support the five stages of the Implement Phase:

Identify Critical Business Services
Map Interconnections and Interdependencies
Set Impact Tolerance
Conduct Scenario Testing
Improve Lessons Learned

The templates should be adapted to reflect the organisation’s size, complexity, regulatory environment, risk profile, governance structure, and operational resilience maturity.

Appendix D: Interconnections and Interdependencies Mapping Template

D.1 Critical Business Service

Field	Details
CBS Reference
Critical Business Service
Service Owner
Mapping Owner
Date Completed
Last Review Date

D.2 Dependency Mapping

Service Activity	People	Process	Technology	Facility	Information	Third Party
Activity 1
Activity 2
Activity 3
Activity 4

D.3 Dependency Characteristics

For each dependency, identify:

owner;
location;
recovery capability;
availability of substitute;
alternate capacity;
upstream dependencies;
downstream dependencies;
shared services;
external dependencies; and
known vulnerabilities.

"Implement" Phase of the OR Planning Methodology

Identify Critical Business Services	Map Inter-connection and Inter-dependencies	Set Impact Tolerance	Conduct Scenario Testing	Improve Lessons Learned

More Information About Blended Learning OR-5000 [BL-OR-5] or OR-300 [BL-OR-3]

Contact our course consultant colleagues to learn more about our blended learning program and about the next course's schedule. They are the BL-OR-3 Blended Learning OR-300 Operational Resilience Implementer and the BL-OR-5 Blended Learning OR-5000 Operational Resilience Expert Implementer.



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