[OR] [PM] [P2] [Appendices] [A] Implement Phase Master Checklist

Written by Moh Heng Goh | Aug 24, 2026, 7:12:40 AM

Implement Phase Appendices

These appendices provide practical templates, checklists, registers, and implementation tools to support the five stages of the Implement Phase:

Identify Critical Business Services
Map Interconnections and Interdependencies
Set Impact Tolerance
Conduct Scenario Testing
Improve Lessons Learned

The templates should be adapted to reflect the organisation’s size, complexity, regulatory environment, risk profile, governance structure, and operational resilience maturity.

Appendix A: Master Checklist

No.	Implementation Requirement	Status	Evidence / Reference	Owner	Target Date
1	Critical Business Service definition established
2	Criticality criteria approved
3	Business Service Inventory completed
4	Critical Business Services identified
5	Service owners assigned
6	Service boundaries documented
7	Criticality rationale documented
8	Interconnections and interdependencies mapped
9	People dependencies mapped
10	Process dependencies mapped
11	Technology dependencies mapped
12	Facility dependencies mapped
13	Information dependencies mapped
14	Third-party dependencies mapped
15	Shared dependencies identified
16	Single points of failure identified
17	Concentration risks assessed
18	Impact tolerances established
19	Impact tolerance assumptions documented
20	Current capability compared with tolerance
21	Resilience gaps identified
22	Scenario testing programme established
23	Severe but plausible scenarios developed
24	Critical Business Services scenario tested
25	Impact tolerance assessed during testing
26	Findings documented
27	Lessons learned captured
28	Root causes analysed
29	Remediation actions assigned
30	Retesting was completed where required
31	Management reporting established
32	Implement Phase readiness review completed

Suggested Status

Not Started
In Progress
Completed
Completed with Actions
Not Applicable

"Implement" Phase of the OR Planning Methodology

Identify Critical Business Services	Map Inter-connection and Inter-dependencies	Set Impact Tolerance	Conduct Scenario Testing	Improve Lessons Learned

More Information About Blended Learning OR-5000 [BL-OR-5] or OR-300 [BL-OR-3]

Contact our course consultant colleagues to learn more about our blended learning program and about the next course's schedule. They are the BL-OR-3 Blended Learning OR-300 Operational Resilience Implementer and the BL-OR-5 Blended Learning OR-5000 Operational Resilience Expert Implementer.



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