Operational Resilience

[OR] [PM] [P1] [T] [X] Decision Rights Matrix

Written by Moh Heng Goh | Aug 27, 2026, 10:46:55 AM

A Practitioner’s Guide to the “Plan” Phase

Practical Tools for the Plan Phase


A Practitioner’s Guide to the “Plan” Phase into practical application.

The appendices provide practical tools, templates, assessment structures, and implementation aids to support the Plan Phase of the Operational Resilience Planning Methodology.

They are designed to help practitioners translate the concepts described in Chapters 1 to 8 into structured organisational activities.

The appendices may be adapted to reflect:

  • organisational size

  • industry;

  • regulatory requirements;

  • risk profile;

  • existing governance;

  • existing resilience capabilities; and

  • internal terminology.

The templates should therefore be treated as practical starting points rather than rigid requirements.

The key objective is consistency, traceability, and evidence-based implementation.

Appendix X:  Decision Rights Matrix
  

Decision

Recommend

Challenge

Approve

Escalation

OR Strategy

OR Lead

Risk / Steering Committee

Executive Management

Board where required

Risk Appetite

Risk

OR / Business

Executive / Board

Board

Critical Business Service

Business

OR / Risk

Executive / Steering Committee

Executive

Risk Acceptance

Risk Owner

Risk

Defined Approval Authority

Executive / Board

Major Remediation

Functional Owner

OR / Risk

Steering Committee

Executive

Scenario Testing Outcome

OR / Service Owner

Risk

Steering Committee

Executive

 

"Plan" Phase of the OR Planning Methodology

Assess Capability and Maturity Analyse Gap Develop Strategy and Roadmap Confirm Risk Appetite Develop and Embed Governance  
 

 

More Information About Blended Learning OR-5000 [BL-OR-5] or OR-300 [BL-OR-3]

Contact our course consultant colleagues to learn more about our blended learning program and about the next course's schedule.  They are the BL-OR-3 Blended Learning OR-300 Operational Resilience Implementer and the BL-OR-5 Blended Learning OR-5000 Operational Resilience Expert Implementer.

 

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