Operational Resilience

[OR] [PM] [P1] [T] [W] RACI Matrix Template

Written by Moh Heng Goh | Aug 27, 2026, 10:41:57 AM

A Practitioner’s Guide to the “Plan” Phase

Practical Tools for the Plan Phase


A Practitioner’s Guide to the “Plan” Phase into practical application.

The appendices provide practical tools, templates, assessment structures, and implementation aids to support the Plan Phase of the Operational Resilience Planning Methodology.

They are designed to help practitioners translate the concepts described in Chapters 1 to 8 into structured organisational activities.

The appendices may be adapted to reflect:

  • organisational size

  • industry;

  • regulatory requirements;

  • risk profile;

  • existing governance;

  • existing resilience capabilities; and

  • internal terminology.

The templates should therefore be treated as practical starting points rather than rigid requirements.

The key objective is consistency, traceability, and evidence-based implementation.

Appendix W:  RACI Matrix Template 
  

Activity

Board

Executive Management

OR Steering Committee

OR Lead

Service Owner

Risk

Technology

BCM

TPRM

OR Strategy

I

A

C

R

C

C

C

C

C

Gap Prioritisation

I

A

R

R

C

C

C

C

C

Risk Appetite

A / I

R

C

C

C

R

C

C

C

Governance

I

A

R

R

C

C

C

C

C

Critical Service Identification

I

A

C

R

R

C

C

C

C

Dependency Mapping

I

I

C

C

A

C

R

R

R

Impact Tolerance

I

A

C

C

R

R

C

C

C

Scenario Testing

I

I

C

R

A

C

R

R

C

Remediation

I

I

C

C

A

C

R

R

R

Assurance

I

I

I

I

I

C

I

I

I

This matrix should be customised.

"Plan" Phase of the OR Planning Methodology

Assess Capability and Maturity Analyse Gap Develop Strategy and Roadmap Confirm Risk Appetite Develop and Embed Governance  
 

 

More Information About Blended Learning OR-5000 [BL-OR-5] or OR-300 [BL-OR-3]

Contact our course consultant colleagues to learn more about our blended learning program and about the next course's schedule.  They are the BL-OR-3 Blended Learning OR-300 Operational Resilience Implementer and the BL-OR-5 Blended Learning OR-5000 Operational Resilience Expert Implementer.

 

If you have any questions, click to contact us.

 
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