[OR] [PM] [P1] [T] [U] Operational Resilience Policy Template

A Practitioner’s Guide to the “Plan” Phase

Practical Tools for the Plan Phase

A Practitioner’s Guide to the “Plan” Phase into practical application.

The appendices provide practical tools, templates, assessment structures, and implementation aids to support the Plan Phase of the Operational Resilience Planning Methodology.

They are designed to help practitioners translate the concepts described in Chapters 1 to 8 into structured organisational activities.

The appendices may be adapted to reflect:

• organisational size

• industry;
  

• regulatory requirements;
  

• risk profile;
  

• existing governance;
  

• existing resilience capabilities; and
  

• internal terminology.
  

The templates should therefore be treated as practical starting points rather than rigid requirements.

The key objective is consistency, traceability, and evidence-based implementation.

Appendix U:  Operational Resilience Policy Template    

Policy Title

Operational Resilience Policy

Purpose

State why the policy exists.

Scope

Define applicability.

Policy Principles

Include:

• critical service focus;
• integration;
• accountability;
• risk-based decision-making;
• continuous improvement.

Governance

Define oversight arrangements.

Roles and Responsibilities

Define accountability for:

• Board;
• Executive Management;
• OR Lead;
• Business Service Owners;
• supporting functions.

Plan Phase Requirements

Include:

• maturity assessment;
• gap analysis;
• strategy;
• risk appetite;
• governance.

Implement Phase Requirements

Include:

• critical business service identification;
• mapping;
• impact tolerance;
• scenario testing;
• lessons learned.

Sustain Phase Requirements

Include:

• culture;
• communication;
• training;
• self-assessment;
• independent review.

Reporting and Escalation

Define reporting requirements.

Review

Define review frequency.

"Plan" Phase of the OR Planning Methodology

Assess Capability and Maturity	Analyse Gap	Develop Strategy and Roadmap	Confirm Risk Appetite	Develop and Embed Governance

More Information About Blended Learning OR-5000 [BL-OR-5] or OR-300 [BL-OR-3]

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