A Practitioner’s Guide to the “Plan” Phase
Practical Tools for the Plan Phase

A Practitioner’s Guide to the “Plan” Phase into practical application.
The appendices provide practical tools, templates, assessment structures, and implementation aids to support the Plan Phase of the Operational Resilience Planning Methodology.
They are designed to help practitioners translate the concepts described in Chapters 1 to 8 into structured organisational activities.
The appendices may be adapted to reflect:
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organisational size
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industry;
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regulatory requirements;
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risk profile;
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existing governance;
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existing resilience capabilities; and
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internal terminology.
The templates should therefore be treated as practical starting points rather than rigid requirements.
The key objective is consistency, traceability, and evidence-based implementation.
Appendix T: Operational Resilience Governance Framework Template
1. Purpose
Define the purpose of governance.
2. Scope
Identify the organisational areas covered.
3. Governance Principles
Include:
- accountability;
- authority;
- transparency;
- integration;
- challenge;
- assurance.
4. Governance Structure
Document:
- Board;
- Executive Management;
- Steering Committee;
- Operational Resilience Lead;
- Business Service Owners;
- Functional Owners;
- assurance functions.
5. Roles and Responsibilities
Define accountability.
6. Decision Rights
Specify who approves:
- strategy;
- risk appetite;
- critical services;
- risk acceptance;
- remediation.
7. Reporting
Define:
- metrics;
- frequency;
- escalation.
8. Remediation
Define how issues are tracked.
9. Assurance
Define review arrangements.
10. Review Cycle
State how frequently the framework is reviewed. ![[OR] [PM] [T] [P1 [TOC] Plan Phase Appendix](https://no-cache.hubspot.com/cta/default/3893111/85d3f9a1-b9dc-4835-b688-8abb2ef7058a.png)
"Plan" Phase of the OR Planning Methodology
| Assess Capability and Maturity | Analyse Gap | Develop Strategy and Roadmap | Confirm Risk Appetite | Develop and Embed Governance | |
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More Information About Blended Learning OR-5000 [BL-OR-5] or OR-300 [BL-OR-3]
Contact our course consultant colleagues to learn more about our blended learning program and about the next course's schedule. They are the BL-OR-3 Blended Learning OR-300 Operational Resilience Implementer and the BL-OR-5 Blended Learning OR-5000 Operational Resilience Expert Implementer.
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