Operational Resilience

[OR] [PM] [P1] [T] [B] Operational Resilience Capability Assessment Template

Written by Moh Heng Goh | Aug 27, 2026, 8:27:04 AM

A Practitioner’s Guide to the “Plan” Phase

Practical Tools for the Plan Phase


A Practitioner’s Guide to the “Plan” Phase into practical application.

The appendices provide practical tools, templates, assessment structures, and implementation aids to support the Plan Phase of the Operational Resilience Planning Methodology.

They are designed to help practitioners translate the concepts described in Chapters 1 to 8 into structured organisational activities.

The appendices may be adapted to reflect:

  • organisational size

  • industry;

  • regulatory requirements;

  • risk profile;

  • existing governance;

  • existing resilience capabilities; and

  • internal terminology.

The templates should therefore be treated as practical starting points rather than rigid requirements.

The key objective is consistency, traceability, and evidence-based implementation.

Appendix B:  Operational Resilience Capability Assessment Template 

Purpose

This template provides a structured method for assessing the organisation's current operational resilience capability.

Assessment Domain  Assessment Criteria   Evidence  Current Maturity  Key Strengths  Key Weaknesses 
 Leadership and Strategy   Executive sponsorship, strategic alignment         
Governance  Accountability, oversight, decision rights         
 Risk Management  Risk appetite, KRIs, escalation         
 Business Continuity   BIA, continuity strategies, plans, exercises         
 Crisis Management  Escalation, command, coordination         
 Technology Resilience   Recovery, redundancy, testing         
 Cyber Resilience   Cyber response and recovery         
 Third-Party Resilience   Supplier resilience, concentration risk         
 Dependency Management  Mapping of people, process, technology, facilities,  information, and third parties          
 Scenario Testing   Severe but plausible testing         
 Culture and Training   Awareness, capability, accountability         
 Monitoring and Reporting   KPIs, KRIs, dashboards         
 Assurance   Self-assessment and independent review         
 Continuous Improvement  Lessons learned and remediation         

"Plan" Phase of the OR Planning Methodology

Assess Capability and Maturity Analyse Gap Develop Strategy and Roadmap Confirm Risk Appetite Develop and Embed Governance  
 

 

More Information About Blended Learning OR-5000 [BL-OR-5] or OR-300 [BL-OR-3]

Contact our course consultant colleagues to learn more about our blended learning program and about the next course's schedule.  They are the BL-OR-3 Blended Learning OR-300 Operational Resilience Implementer and the BL-OR-5 Blended Learning OR-5000 Operational Resilience Expert Implementer.

 

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