A Practitioner’s Guide to the “Plan” Phase
Practical Tools for the Plan Phase

A Practitioner’s Guide to the “Plan” Phase into practical application.
The appendices provide practical tools, templates, assessment structures, and implementation aids to support the Plan Phase of the Operational Resilience Planning Methodology.
They are designed to help practitioners translate the concepts described in Chapters 1 to 8 into structured organisational activities.
The appendices may be adapted to reflect:
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organisational size
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industry;
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regulatory requirements;
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risk profile;
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existing governance;
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existing resilience capabilities; and
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internal terminology.
The templates should therefore be treated as practical starting points rather than rigid requirements.
The key objective is consistency, traceability, and evidence-based implementation.
Appendix AO: Plan Phase Practitioner Quick Reference
The Plan Phase can be remembered through five questions:
Stage 1 — Assess Capability and Maturity
Where are we now?
Primary Output:
- Current-State Baseline
Stage 2 — Analyse Gap
What is missing?
Primary Output:
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Prioritised Gap Register
Stage 3 — Develop Strategy and Roadmap
Where are we going and how will we get there?
Primary Outputs:
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Operational Resilience Strategy + Roadmap
Stage 4 — Confirm Risk Appetite
How much risk are we prepared to accept?
Primary Output:
- Operational Resilience Risk Appetite Framework
Stage 5 — Develop and Embed Governance
Who is accountable and how will resilience be managed?
Primary Output:
- Operational Resilience Governance Framework
"Plan" Phase of the OR Planning Methodology
| Assess Capability and Maturity | Analyse Gap | Develop Strategy and Roadmap | Confirm Risk Appetite | Develop and Embed Governance | |
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More Information About Blended Learning OR-5000 [BL-OR-5] or OR-300 [BL-OR-3]
Contact our course consultant colleagues to learn more about our blended learning program and about the next course's schedule. They are the BL-OR-3 Blended Learning OR-300 Operational Resilience Implementer and the BL-OR-5 Blended Learning OR-5000 Operational Resilience Expert Implementer.
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