Operational Resilience

[OR] [P3-S4] [1-2] Prepare Self-Assessment: Identify Assessment Criteria

Written by Moh Heng Goh | Sep 17, 2024 1:00:19 PM

[1-2] Identifying Assessment Criteria

The self-assessment stage in the Sustain phase of the Operational Resilience (OR) planning methodology requires a clear set of criteria to evaluate your organization's resilience performance.

These criteria should align with your OR strategy and be measurable, relevant, and practical to implement.

When selecting assessment criteria, consider risk management effectiveness, business continuity planning adequacy, technology resilience, employee awareness, regulatory compliance, and performance indicators.

By carefully choosing these criteria, you can gather the necessary data to assess your organization's strengths and weaknesses and identify areas for improvement.

Purpose

Once you've defined the scope and objectives of your self-assessment in the Sustain phase of the Operational Resilience (OR) planning methodology, the next step is to identify the specific criteria that will be used to evaluate your organization's resilience.

These criteria should align with your overall OR strategy and objectives.

Key Considerations

  • Alignment with OR Strategy: Ensure the assessment criteria are directly related to your organization's OR goals and objectives.
  • Measurability: Choose criteria that can be quantified or measured to provide tangible evidence of progress.
  • Relevance: Select criteria that are relevant to your specific industry, regulatory requirements, and organizational context.
  • Practicality: Avoid criteria that are overly complex or difficult to collect data for.

Potential Assessment Criteria

  • Risk Management
    • Effectiveness of risk identification and assessment processes
    • Adequacy of risk mitigation strategies
    • Compliance with regulatory requirements related to risk management

  • Business Continuity Planning
    • Completeness and comprehensiveness of BC and DR Plans
    • Regularity of testing and updating plans
    • Effectiveness of incident response procedures

  • Technology Resilience
    • Security posture of IT infrastructure and systems
    • Data backup and recovery capabilities
    • Business continuity planning for IT systems

  • Employee Awareness and Preparedness
    • Level of employee understanding of OR principles and procedures
    • Participation in training and exercises
    • Compliance with OR-related policies and procedures

  • Regulatory Compliance
    • Adherence to relevant industry regulations and standards
    • Effectiveness of compliance monitoring and reporting

  • Performance Indicators
    • Key performance indicators (KPIs) related to operational resilience, such as downtime, financial losses, or customer satisfaction.

By carefully selecting assessment criteria, you can gather the necessary data to evaluate your organization's OR performance, identify areas for improvement, and demonstrate compliance with regulatory requirements.


Additional Explanatory Note 

  Definition Explanation Definition  
  Self-Assessment

is to capture and document the steps taken towards operational resilience.

is to provide a comprehensive and objective evaluation of the organisation's strategy and ability to respond to disruptions.

  
  Self-Assessment Document is to demonstrate the organisation’s resilience journey and how they have achieved compliance with the regulations.  
  Important Business Service is a service provided by an organisation, or by another person on behalf of the organisation, to one or more clients which, if disrupted, could:
  • cause intolerable harm to any one or more of the organisation’s clients, or
  • pose a risk to the soundness, stability or resilience of the financial system or the orderly operation of the financial markets.
  
  Critical Business Service is a business service that, if disrupted, is likely to significantly impact the FSI’s safety and soundness, its customers or other FSI that depend on the business service.  
  Critical Operations is defined as a business output that, if interrupted during the operational period, will cause financial loss, damage, or interruption to the delivery of goods or services essential to the organization’s continued operation or success.  
         
"Sustain" Phase of the OR Roadmap
Introduce Culture Change Develop Communication Strategy Implement Training and Awareness Provide Self-assessment Conduct Independent Quality Review  
 

More Information About Operational Resilience OR-5000 [BL-OR-5] or OR-300 [BL-OR-3] Course

To learn more about the course and schedule, click the buttons below for the OR-3 Blended Learning OR-300 Operational Resilience Implementer course and the OR-5 Blended Learning OR-5000 Operational Resilience Expert Implementer course.

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