[OR] [BOK] [3] [P1] [S3] Develop Strategy and Roadmap

Element

Description

Purpose

• To define the organisation’s operational resilience (OR) strategy and establish a practical roadmap that aligns resilience objectives with business priorities, risk appetite, regulatory requirements, and stakeholder expectations.
• This stage ensures a structured pathway for building OR capability beyond compliance and towards long-term sustainability.

• Formulate an operational resilience strategy that reflects organisational mission, critical business services, and identified vulnerabilities.
• Align OR strategy with enterprise risk management (ERM), business continuity management (BCM), crisis management, IT disaster recovery, and other resilience frameworks.
• Translate strategic intent into a phased roadmap with clear milestones, responsibilities, and timelines.
• Balance resilience investments against business value, risk exposure, and regulatory obligations.
• Gain senior management approval and commitment for strategy execution.

Inputs

• Outcomes from Stage 2: Identify Critical Business Services (prioritised services, dependencies, impact tolerances).
• Risk analysis and vulnerabilities were identified during initial assessments.
• Regulatory and supervisory expectations (e.g., financial regulators, sector-specific authorities).
• Industry benchmarks, best practices, and lessons learned from disruptions.
• Stakeholder needs, including customers, partners, and shareholders.

Activities

• Review prioritised business services, impact tolerances, and dependencies to frame strategy options.
• Identify resilience goals (e.g., service continuity, rapid recovery, adaptability, compliance).
• Evaluate strategic approaches (e.g., diversification of suppliers, technology resilience, workforce flexibility, crisis communication readiness).
• Develop a phased roadmap that defines short, medium, and long-term actions.
• Assign ownership and accountability for roadmap initiatives.
• Validate strategy alignment with executive leadership and board oversight.
• Document the roadmap for communication across the organisation.

Outputs

• Approved Operational Resilience Strategy.
• Documented Operational Resilience Roadmap, including timelines, milestones, and responsibilities.
• Executive endorsement and stakeholder communication plan.
• Integration of OR strategy into enterprise planning and governance frameworks.

Linkages

• Previous Stage (P1-S2: Identify Critical Business Services): Provides prioritized services and impact tolerances that shape strategic focus.
• Next Stage (P1-S4: Define Governance and Operating Model): Strategy and roadmap inform governance structures and operating model design.
• ERM, BCM, IT DR, Crisis Management: Strategy must align and integrate with existing resilience and risk programs.
• Regulators and Industry Standards (e.g., ISO 22316, ISO 22301): Ensure compliance and alignment with resilience expectations.