Organisational resilience refers to an organisation's ability to adapt and recover from significant changes in the internal or external environment.
| Operational Resilience | Organisational Resilience |
| Definition | |
| focuses on the ability of an organization to continue providing critical services and operations during and after a disruption | is a broader concept that encompasses the ability of an organization to adapt and thrive in the face of change, uncertainty, and disruption. |
| Scope | |
| focuses on specific services and systems within an organization. It involves identifying critical services and systems, assessing their vulnerabilities, and developing strategies to maintain or restore them. | requires a more holistic approach that involves building a resilient culture, investing in innovation and collaboration, and developing strategic plans to adapt to changing circumstances. |
| Risk Management | |
| is closely tied to risk management. Companies must identify potential risks to their critical services and functions and implement measures to mitigate them. | Involves a more comprehensive approach to risk management, including identifying and addressing risks related to strategy, governance, and culture. |
| Response | |
| requires organisations to activate their contingency plans and implement measures to ensure continuity | requires organisations to adapt to the changing environment and implement new strategies to address emerging risks and opportunities. |
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Training |
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| focuses on specific contingency plans and procedures, while organizational resilience training may include leadership development, change management, and strategic planning. | need to train their employees on how to respond to disruptions and build their resilience skills |
| Recovery | |
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requires companies to restore critical services and functions as quickly as possible. |
requires companies to learn from the experience and change their strategies, processes, and culture. |
| Monitoring | |
| may include testing contingency plans and assessing the effectiveness of risk mitigation measures. | may include measuring the company's ability to adapt to change and identifying opportunities for innovation. |
| Benefits | |
| can help an organization maintain its reputation and customer loyalty by ensuring critical business services and systems remain functional during a disruption. | Adapting to changing market conditions and customer needs can help an organization stay competitive and innovative in the long term. |
| Stakeholder engagement |
| Companies need to engage with their stakeholders to build resilience. Operational resilience requires companies to work with their suppliers, partners, and regulators to ensure continuity. |
| Investment |
| Building resilience requires investment in resources, technology, and people. Companies must allocate resources to ensure they have robust contingency plans, strong risk management systems, and a culture of resilience. They also need to invest in innovation and adaptability to stay ahead of emerging risks and opportunities. |
| Leadership |
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Both operational and organizational resilience require strong leadership. |
While operational and organizational resilience are related, they have different focuses, scopes, and approaches.
Operational resilience focuses on maintaining critical services and systems during a disruption. In contrast, organizational resilience encompasses the organization's ability to adapt and thrive in the face of change and uncertainty.
While operational resilience is essential to organisational resilience, building a resilient culture, investing in innovation and collaboration, and developing strategic plans are critical for long-term success.
| Differences and Similarities Between Operational Resilience and the 4 Pillars | ||||
| Core Components or 4 Pillars Supporting Operational Resilience | ||||
To learn more about the course and schedule, click the buttons below for the OR-3 Blended Learning OR-300 Operational Resilience Implementer course and the OR-5 Blended Learning OR-5000 Operational Resilience Expert Implementer course.
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