Operational Resilience

[OR] [BoK 14] [CA] Apply for Certification Provide Self-Assessment [P3-S4]

Written by Moh Heng Goh | Jul 11, 2024 9:14:44 AM

Certification Application: Using Operational Resilience Body of Knowledge 14 (OR BoK 14) as part of your experience justification 


This guide showcases how to effectively utilize Operational Resilience Body of Knowledge 14 (OR BoK 14) within your "Sustain" Phase 3 - Provide Self-Assessment Stage 14" experience justification for the certification application.

Remember, OR BoK 14 outlines the minimum expected capabilities for an OR professional.

Demonstrating Your Expertise

Ensure that the "Provide Self-Assessment" content is included in your application. Click the icon on the right to recap.

This is a brief explanation of the template provided in the certification application form (CAF)

 

 

Evidence of Work Done

[3] When was it done? MM-YYYY to MM-YYYY
[1] What was performed? Per the specific OR BoK?

Detail the particular operational resilience practices you implemented.  This is in line with the content of the OR BoK that you learned during the course.  

(Estimate of a minimum of 200 words)

  
[2] How was it carried out?

This is a write-up of your actual implementation and contribution to the specific OR BoK within your organisation. You must demonstrate the completion of these particular OR practices.

(Estimate of a minimum of 200 words)

 Please elaborate on the duration of the OR BoK. Was it over three years for ORCE and over one year for ORCS?

In addition, here's how you may want to consider the following when describing your content: What was performed? and How was it carried out?

  1. Contextualize: Briefly establishes the specific project or organization where you applied the principles.

  2. Map stages to experience: Link each step in "Provide Self-Assessment" to a concrete example from your work. Please refer to the "Areas of Expertise for OR BoK 14 "below.

  3. Provide evidence: Support your claims with tangible evidence, such as:
  • Documents: Name (title and brief description) of reports, policy, proposal to management, and project plans.
  • Testimonials: References from colleagues or project stakeholders.

Quantify duration: Mention your time at each stage, highlighting your dedicated engagement.  Remember to aggregate the duration to at least one year for the specialist level and three years for Expert-level application.

5. Go beyond the minimum: While meeting specific standards od BoK expectations is essential, demonstrate how you exceeded them by adding further value. Did you develop innovative approaches? Did you lead a team through the process? Share such advancements to showcase your initiative and leadership.

Areas of Expertise for OR BoK 14 [P3-S14]

 

Demonstrate Your Actual "Practical" Experience and the period you execute these activities for more than one year (Specialist) or three years (Expert)
Understanding Self-Assessment
  • Self-assessment is a critical aspect of managing operational resilience. It's your organization's annual report card, demonstrating your resilience and compliance with regulations. The self-assessment report should be readily available for regulators upon request.
Focus Areas of Self-Assessment

  • Your self-assessment should delve into the following areas:

    • Business Services: Evaluate how you identify, prioritize, and map critical business services.
    • Impact Tolerances: Continually assess your tolerance levels for disruptions to critical services.
    • Testing Scenarios: Review the effectiveness of your testing procedures for OR preparedness.
    • OR Governance: Analyze how operational resilience is integrated into everyday management practices.
    • Resilience Procedures: Assess the implementation, review, and effectiveness of your procedures (including RACI – Responsibilities, Accountabilities, Consultations, and Informs).
    • Training Effectiveness: Evaluate the training provided to impacted personnel regarding new and existing resilience procedures.
    • Investment and Remediation: Review investments made and actions taken to address vulnerabilities identified during your assessment.
  •  
The Art of Self-Assessment

  • Think of self-assessment as a continuous improvement loop for your OR program:

    • Prepare for the Assessment: Define the scope and objectives (e.g., program effectiveness, specific risk assessment).
    • Identify Criteria: Choose relevant criteria based on your chosen framework (e.g., BCM Institute OR framework), internal policies, regulations, and industry best practices.
    • Assemble the Assessment Team: Select individuals with diverse expertise (risk, operations, IT) to participate in the assessment. Consider including independent assessors if needed.
    • Gather Data & Evidence: Collect documentation, reports, test results, and other relevant data to support your evaluation.
Performing the Assessment

  • Now it's time to delve into the nitty-gritty! Follow these steps:

    • Document Review: Evaluate your policies, procedures, plans, and training materials against pre-established criteria. Identify any gaps or inconsistencies.
    • Interviews & Surveys: Gather insights from staff at various levels to understand their awareness of the program, training effectiveness, and real-world experiences.
    • Analyze & Discuss Findings: Discuss the data and observations within your assessment team, pinpointing strengths, weaknesses, and opportunities for improvement.
    • Rate Performance: Utilize a defined scoring system (e.g., maturity levels) to assess each criterion and establish an overall program performance rating.
Reporting and Action Planning
  • The assessment is complete, but the work isn't over! Translate your findings into action:
    • Develop a Self-Assessment Report: Document your findings, including strengths, weaknesses, risks, and opportunities for improvement. Recommend clear and actionable steps to address identified issues.
    • Present Report to Management: Communicate key findings, recommendations, and proposed actions to senior management, seeking their approval.
  • Develop an Action Plan: Create a detailed plan with specific activities, timelines, and responsible parties to address identified issues. Track progress and update the plan as needed.

By demonstrating your understanding of these key steps and your commitment to ongoing self-assessment, you'll convince the certification reviewers of your dedication to building a robust and continuously improving operational resilience program. So, go forth and assess with confidence!

More Information About Blended Learning OR-5000 [BL-OR-5] or OR-300 [BL-OR-3]


To learn more about the course and schedule, click the buttons below for the OR-3 Blended Learning OR-300 Operational Resilience Implementer course and the OR-5 Blended Learning OR-5000 Operational Resilience Expert Implementer course.

If you have any questions, click to contact us.

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