Certification Application: Using Operational Resilience Body of Knowledge 13 (OR BoK 13) as part of your experience justification
This guide showcases how to effectively utilize Operational Resilience Body of Knowledge 13 (OR BoK 13) within your "Sustain" Phase 3 - Implement Training and Awareness Stage 13" experience justification for the certification application.
Remember, OR BoK 13 outlines the minimum expected capabilities for an OR professional.
Demonstrating Your Expertise
Ensure that the "Implement Training and Awareness" content is included in your application. Click the icon on the right to recap.
This is a brief explanation of the template provided in the certification application form (CAF)
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Evidence of Work Done
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[3] When was it done? MM-YYYY to MM-YYYY
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| [1] What was performed? Per the specific OR BoK? |
Detail the particular operational resilience practices you implemented. This is in line with the content of the OR BoK that you learned during the course.
(Estimate of a minimum of 200 words)
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| [2] How was it carried out? |
This is a write-up of your actual implementation and contribution to the specific OR BoK within your organisation. You must demonstrate the completion of these particular OR practices.
(Estimate of a minimum of 200 words)
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Please elaborate on the duration of the OR BoK. Was it over three years for ORCE and over one year for ORCS? |
In addition, here's how you may want to consider the following when describing your content: What was performed? and How was it carried out?
- Contextualize: Briefly establishes the specific project or organization where you applied the principles.
- Map stages to experience: Link each step in "Implement Training and Awareness" to a concrete example from your work. Please refer to the "Areas of Expertise for OR BoK 13 "below.
- Provide evidence: Support your claims with tangible evidence, such as:
- Documents: Name (title and brief description) of reports, policy, proposal to management, and project plans.
- Testimonials: References from colleagues or project stakeholders.
Quantify duration: Mention your time at each stage, highlighting your dedicated engagement. Remember to aggregate the duration to at least one year for the specialist level and three years for Expert-level application.
5. Go beyond the minimum: While meeting specific standards of BoK expectations is essential, demonstrate how you exceeded them by adding further value. Did you develop innovative approaches? Did you lead a team through the process? Share such advancements to showcase your initiative and leadership.
Areas of Expertise for OR BoK 13 [P3-S3]
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Demonstrate Your Actual "Practical" Experience and the period you execute these activities for more than one year (Specialist) or three years (Expert) |
| The Need for Transformation |
Traditional approaches to business are evolving. Operational resilience requires a shift towards:
- Business Service Focus: Align resilience strategies with the delivery of critical business services.
- Cross-Functional Collaboration: Break down silos and foster collaboration across departments.
- Culture of Resilience: Integrate resilience practices into the organization's DNA.
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| Who Needs to Be Trained? |
A successful OR program depends on a well-informed workforce. Here's a high-level overview of key training targets:
- Business Units: The frontline responsible for delivering critical services.
- Support Functions: Risk management, fraud management, IT, security, HR, etc. – all play a crucial role.
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| Awareness is the First Step |
Building resilience starts with awareness! Your program should kick off with activities that:
- Raise Awareness: Increase understanding of OR efforts across all levels of the organization.
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| Developing Your Training and Awareness Plan |
A well-defined plan is the cornerstone of an effective program:
- Needs Assessment: Analyze your organization's current level of OR awareness.
- Project Plan: Develop a comprehensive plan to increase awareness throughout the organization.
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| Collaboration is Key |
Partnering with key stakeholders ensures seamless implementation:
- Human Resources (HR): Collaborate on developing training policies, procedures, and schedules.
- Senior Management: Secure their endorsement and involvement in awareness activities.
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| Reaching All Levels of the Organisation |
Effective communication is paramount:
- Employee Outreach: Utilize various channels like email, intranet, and social media platforms to communicate program updates and training opportunities.
- Town Hall Meetings and Q&A Sessions: Provide interactive forums for employees to learn and ask questions.
- Employee Feedback Mechanisms: Gather employee input to continuously improve your program.
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| Keeping it Clear and Concise |
Effective communication requires clear and concise messaging:
- Short and Engaging Updates: Maintain employee engagement with brief yet informative updates.
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By demonstrating your understanding of these key steps and the importance of building a culture of awareness, you'll impress the certification reviewers with your commitment to fostering a truly resilient organization. So, go forth and build a workforce equipped to weather any storm!
More Information About Blended Learning OR-5000 [BL-OR-5] or OR-300 [BL-OR-3]
To learn more about the course and schedule, click the buttons below for the OR-3 Blended Learning OR-300 Operational Resilience Implementer course and the OR-5 Blended Learning OR-5000 Operational Resilience Expert Implementer course.
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If you have any questions, click to contact us.
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