Certification Application: Using Operational Resilience Body of Knowledge 9 (OR BoK 9) as part of your experience justification
This guide showcases how to effectively utilize Operational Resilience Body of Knowledge 9 (OR BoK 9) within your "Implement" Phase 2 - Conduct Scenario Testing Stage 4" experience justification for the certification application.
Remember, OR BoK 9 outlines the minimum expected capabilities for an OR professional.
Demonstrating Your Expertise
Ensure that the "Conduct Scenario Testing" content is included in your application. Click the icon on the right to recap.
This is a brief explanation of the template provided in the certification application form (CAF)
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Evidence of Work Done
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[3] When was it done? MM-YYYY to MM-YYYY
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| [1] What was performed? Per the specific OR BoK? |
Detail the particular operational resilience practices you implemented. This is in line with the content of the OR BoK that you learned during the course.
(Estimate of a minimum of 200 words)
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| [2] How was it carried out? |
This is a write-up of your actual implementation and contribution to the specific OR BoK within your organisation. You must demonstrate the completion of these particular OR practices.
(Estimate of a minimum of 200 words)
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Please elaborate on the duration of the OR BoK. Was it over three years for ORCE and over one year for ORCS? |
In addition, here's how you may want to consider the following when describing your content: What was performed? and How was it carried out?
- Contextualize: Briefly establish the specific project or organization where you applied the principles.
- Map stages to experience: Link each step in "Conduct Scenario Testing" to a concrete example from your work. Please refer to the "Areas of Expertise for OR BoK 6 "below.
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Provide evidence: Support your claims with tangible evidence, such as:
- Documents: Name (title and brief description) of reports, policy, proposal to management, and project plans.
- Testimonials: References from colleagues or project stakeholders.
- Quantify duration: Mention your time at each stage, highlighting your dedicated engagement. Remember to aggregate the duration to at least one year for the specialist level and three years for Expert-level application.
- Go beyond the minimum: While meeting specific standards of BoK expectations is essential, demonstrate how you exceeded them by adding further value. Did you develop innovative approaches? Did you lead a team through the process? Share such advancements to showcase your initiative and leadership.
Areas of Expertise for OR BoK 9 [P2-S4]
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Demonstrate Your Actual "Practical" Experience and the period you execute these activities for more than one year (Specialist) or three years (Expert) |
| Define Disruptive Scenarios |
Imagine potential events that could disrupt your organization's operations. Think broadly!
- Examples - Cyberattacks, natural disasters, technology failures, supply chain disruptions, and regulatory changes.
- Tip - Consider the specific industry you operate in for relevant scenarios.
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| Assess the Impact |
Don't just imagine the disruption – envision its consequences! Analyze the potential impact of each scenario on:
- Critical Business Services: How would core operations be affected?
- Systems and Processes: Will IT infrastructure or key workflows be compromised?
- Stakeholders: How will clients, employees, and investors be impacted?
Look beyond immediate disruptions and consider long-term effects like financial losses, reputational damage, and customer dissatisfaction.
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| Conduct the Test |
Now comes the action phase! Choose testing methods that best simulate your chosen scenarios. Here are some options:
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Tabletop Exercises: Facilitate discussions around hypothetical scenarios, evaluating decision-making and communication strategies
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Simulations: Use specialized software or create realistic situations to test responses in a controlled environment
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Real-time Testing: Conduct limited, targeted tests on specific systems or processes under controlled disruption.
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| Evaluate Your Response |
Did your organization respond effectively to the simulated disruptions? Analyze the following:
- Incident Management: Were incidents detected and managed efficiently?
- Communication: Did information flow smoothly within the organization and to relevant stakeholders?
- Recovery Strategies: Were recovery plans implemented effectively to restore critical services?
Identify areas where your response excelled and where it fell short.
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| Document Your Learnings |
Don't let valuable insights vanish! Document the key takeaways from each scenario test:
- Successful Strategies: Capture what worked well during the simulations.
- Areas for Improvement: Highlight weaknesses in response plans or communication channels.
- Recommendations: Propose concrete actions to enhance your organization's operational resilience.
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Following these steps and showcasing your grasp of scenario testing methodologies will impress the certification reviewers and solidify your understanding of building a resilient organization.
Remember, effective scenario testing is a continuous process. Use it to refine your resilience posture and ensure your organization can weather any storm!
More Information About Blended Learning OR-5000 [OR-5] or OR-300 [OR-3]
To learn more about the course and schedule, click the buttons below for the OR-3 Blended Learning OR-300 Operational Resilience Implementer course and the OR-5 Blended Learning OR-5000 Operational Resilience Expert Implementer course.
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If you have any questions, click to contact us.
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