Operational Resilience Audit

Operational Resilience Audit Specialist (ORAS)

Pre-requisites

The pre-requisites are:

• • Attend and complete the ORA-300: Operational Resilience Audit Specialist course and Pass the Qualifying ORAS examination
    AND
  • Have at least one year of Operational Resilience/ business continuity/ crisis management/ IT disaster recovery and/or auditing professional experience and
  • Be able to describe at least 4 OR related Body of Knowledge (BoK)
  • Send in the SGD 75 (Singapore Dollar) ORAS Certification Application Processing Fees

   

  Operational Resilience Body of Knowledge (OR BoK) 1 to 15
  [P1] Plan Phase [Bok 1 to BoK 5]	[P2] Implement Phase [Bok 6 to BoK 10]	[P3] Sustain Phase [Bok 11 to BoK 15]

  How to be Certified

  To become an ORCS-certified professional, a candidate must complete four separate processes:

  • Formal Education (attend and complete the ORA-300: Operational Resilience Implementer course)
  • Examination (attempt and pass the Qualifying ORAS examination)
  • Show proof of at least one year of verifiable OR or ORA experience (Refer to the application form for further explanation)
  • Make a payment of SGD 75 (non-refundable) application processing fee.

  Formal Education

  • Sign up for the course and complete the four modules
  • Pay the Course Fees before starting the eLearning course
  • Be assigned login credentials to start the eLearning
  • Answer quizzes at the end of each sub-module
  • Complete the course within 30 days from issuance of userid.
  • Be competent in Competency Level CL 1: Foundation (OR) and Competency Level CL 2: Intermediate (OR)
  • Be awarded ORCP certification.

  Examination

  To sit for the Examination, a candidate must:

  • Be competent in the Competency Level CL 1OR: Foundation (OR) and CL 2OR: Intermediate (OR), including the 4 OR Body of Knowledge (OR BoK)
  • Attempt the online practice quiz at least once

  Certification

  To be issued a certificate, a candidate must:

  • Pass the ORAS qualifying examination with a required passing score of 75% out of 100- Multiple Choice Questions (MCQ)
  • Submit a non-refundable Application Processing Fee
  • Submit the Certification Application Form to certification team
  • Describe at least four (out of the fifteen) OR Body of Knowledge (BoK)
  • Select two references for each BoK* (references may be repeated for all four OR BoK

  Fee Payment

  • Application Processing Fee (Singapore Dollar): SGD 75. (Not included in course fees and non-refundable even if the application is rejected)
  • Annual Maintenance Fee: SGD 75 (Applicable after your first year of certification)
    
    

  Find Out More ...

Certification
Certification Type	Operational Resilience Audit Expert	Operational Resilience Audit Specialist	Operational Resilience Certified Planner
Certification Application Fee	SGD 150	SGD 75	SGD 50
OR Body of Knowledge	8 of 15 OR BoK	4 of 15 OR BoK	Not Required
Year of Experience	> Three years	> One year	Not Required
Attend OR Course
Course	OR Expert Auditor	OR Auditor	OR Certified Planner
Course Code	ORA-5000	ORA-300	OR-200

Find Out More ...

Certification
Certification Type	Operational Resilience Expert Auditor	Operational Resilience Audit Specialist	Operational Resilience Certified Planner
Course	OR Expert Auditor/ Manager	OR Audit Specialist	OR Planner
Course Code	OR-5000/ 400	OR-300	OR-200
Pre-requisite needed to attend the course	No	No	No
	However, you will need the necessary years of experience when applying for certification.		No
Certification Application Processing Fee/ Annual Renewal Fee	SGD 150	SGD 75	SGD 50 Complimentary for Year 1
Number of OR Body of Knowledge	8 of 15 OR BoK	4 of 15 OR BoK	Not Required
Year of Experience Required to be Eligible for Award of Certification	> Three years	> One year	Not Required
Attend OR Course
Module (1 to 4)	One to Four	One to Two	One

Find out more about Blended Learning ORA-5000 [ORA-5] & ORA-300 [ORA-3]

To learn more about the course and schedule, click the buttons below for the ORA-3 ORA-300 Operational Resilience Auditor course and the ORA-5 OR-5000 Operational Resilience Audit Expert course.

	Please feel free to send us a note if you have any of these questions.

Operational Resilience Audit Expert (ORAE)

Pre-requisites

The pre-requisites are:

• Attend and complete the ORA-5000 Operational Resilience Audit Expert course

• Pass the Qualifying ORAE examination

• Have at least three years of Operational Resilience/ business continuity/ crisis management/ IT disaster recovery/ BC-CM-DR-OR Audit professional experience and
• Be able to describe at least 8 OR related OR Body of Knowledge (OR BoK) which you have audited or implemeted.
  • Send in the SGD 150 ORAE Certification Application Processing Fees

Operational Resilience Body of Knowledge (OR BoK) 1 to 15
[P1] Plan Phase [Bok 1 to BoK 5]	[P2] Implement Phase [Bok 6 to BoK 10]	[P3] Sustain Phase [Bok 11 to BoK 15]

How to be Certified

To become an ORAE-certified professional, a candidate must complete four separate processes:

• Formal Education
  • Attend and complete the ORA-5000 Operational Resilience  Expert Auditor course.
• Examination
  • Attempt and pass the Qualifying ORAE examination
• Show proof of at least three years of verifiable OR-BCM-CM-IT DR and/or audit experience.
• Be able to describe at least eight of fifteen OR related Body of Knowledge (OR BoK)
• Make a payment of SGD 150 (non-refundable) application processing fee.

To become an ORCE-certified professional, a candidate must complete four separate processes:

Formal Education Attend and complete the ORA-5000 Operational Resilience Audit Expert Implementer course or Attend and complete the ORA-400 Operational Resilience Audit Manager (Module 3 and Module 4 of the ORA-5000) course.
Examination Attempt and pass the Qualifying ORAE examination.

• Show proof of at least three years of verifiable OR (BCM-CM-DR) and/or auditing experience.
• Make a payment of SGD 150 (non-refundable) application processing fee.
• Submit the ORCE application form to the certification team for review by the independent Certification Review Committee member.
• Complete review and approval by the Certification Review Committee member (which may take six to eight weeks)
• Invite to accept the ORCE award

Formal Education

• Sign up for the ORA-5000 course and complete the four modules (M1 to M4), or
• If you completed the ORA-300 Implementer course earlier, sign up for the ORA-400 course and complete the two modules (M3 - M4).
• Pay the Course Fees before starting the course.
• Be assigned login credentials to start the eLearning for Module 1 (for those taking ORA-5000) only
• Answer quizzes at the end of each sub-module of Module 1
• Continue to complete Modules 2, 3 and 4 within the schedule.
• Sit for the ORAE qualifying examination at the end of the course.

Examination

To sit for the Examination, a candidate must:

• Be competent in the Competency Level (CL):
  • Foundation(CL 1)
  • Intermediate (CL 2)
  • Advanced (CL 3)
    including the eight OR Body of Knowledge (OR BoK)
• Attempt the online practice quiz at least once

Certification

To be issued a certificate, a candidate must:

• Pass the ORAE qualifying examination with a required passing score of 75% out of 100- Multiple Choice Questions (MCQ)
• Submit a non-refundable Application Processing Fee
• Submit the Certification Application Form to certification team
• Describe eight (out of the fifteen) OR Body of Knowledge (OR BoK) as experience
• Select two references for each OR BoK (references may be repeated for all eight of the  fifteen OR BoK

Fee Payment

	Application Processing Fee: SGD 150. (Not included in course fees and non-refundable even if the application is rejected)
	Annual Maintenance Fee: SGD 150 (Applicable after your first year of certification)

Find Out More ...

Certification
Certification Type	Operational Resilience Audit Expert	Operational Resilience Audit Specialist	Operational Resilience Certified Planner
Certification Application Fee	SGD 150	SGD 75	SGD 50  Complimentary for year 1
OR Body of Knowledge	8 of 15 OR BoK	4 of 15 OR BoK	Not Required
Year of Experience	> Three years	> One year	Not Required
Attend OR Course
Course	OR Expert Auditor	OR Auditor	OR Certified Planner
Course Code	ORA-5000	ORA-300	OR-200

Find out more about Operational Resilience Audit ORA-5000 [ORA-5] & ORA-300 [ORA-3]

To learn more about the course and schedule, click the buttons below for the ORA-300 Operational Resilience Audit Specialist [ORA-3] course and the ORA-5000 Operational Resilience Audit Expert [ORA-5] course.

	Please feel free to send us a note if you have any of these questions.

What Are You Required to Complete for Module 2 of the ORA-300/ 5000 Programme?

Module 2: Facilitated Online Workshop

To complete Module 2 of the ORA-5000  (ORA-5) / ORA-300 (ORA-3) course, participants must attend a walk-through of the overview of the "Implement" phase and the five stages of the OR Implementation process. 

These are:

1. Build an Operational Resilience Programme
2. Recognize and analyze types of operational disruptions

The five stages are:

1. Identify critical business services
2. Set appropriate impact tolerances for critical business services
3. Map operational resilience across the organization
4. Perform scenario testing
5. Communicate operational resilience plans effectively

Click the "Course Content" button to find out more about the content for Module 2.

Before attending each of the two facilitated online workshops, the typical activities to complete each phase are as appended below.

The Sequence of A Typical Walkthrough of Each Module

• A typical walk-through of a Module 2 consists of the following:

  1. Pre-reading [Maximum of a half hour]
  2. Download and Complete the template [Maximum of one hour]
  3. Attend a Facilitated Online Workshop [Maximum of three hours]

Pre-readings assigned are blog articles. Participants are recommended to complete them before the session as it serves as 'bite-sized' background information, allowing participants to familiarize themselves with the concepts to be discussed. 

It would also assist participants in completing their assignment in the following 1-hour online session.

Once the schedule for the specific phase is confirmed, you will be notified to proceed to download the assignment template and have your first attempt at completing the specific module.

What if you are completing the form and do not understand the purpose or requirement of the field that you are completing?

Objectives of Session

The objective is to fully understand the purpose and requirements of each entry in the assignment template before you attend the corresponding online workshop.

You may wonder why you are doing the template when the lesson has not yet been conducted.  It will also allow you to contextualize your business environment and ask related questions with the help of the pre-reading material provided.

To complete Module 2, participants must attend two (2) online workshop sessions (three hours per session).  All sessions are compulsory and run on a pre-determined schedule. There would not be a repeat or substitute session for anyone who missed it.

Online Session 1

• Recognize and analyze types of operational disruptions
• Identify important business services
• Set appropriate impact tolerances for critical business services
• Identify important business services
• Set appropriate impact tolerances for critical business services.

Online Session 2

• Map operational resilience across the organization
• Perform scenario testing
• Communicate operational resilience plans effectively

In addition, you are required to:

• Submit your completed assignment template (via eCampus) to the facilitator within two days after the Facilitated Online session. 
• Do note that you should have completed the template (do not submit it) before you attend the online session.

Breakdown of Time Spent

Here is a breakdown of the time spent for Module 2 for two 3-1/2 hours per session.

More Information About Blended Learning Operational Resilience Audit (ORA) Courses

BCM Institute offers two levels of OR auditing courses: ORA-3 Blended Learning ORA-300 Operational Resilience Audit Specialist and the ORA-5 Blended Learning ORA-5000 Operational Resilience Audit Expert.

	Please feel free to send us a note if you have any questions.

 

 

Overview of ORA-5000 Operational Resilience Expert Auditor [ORA-5] Course

While professionals generally still prefer to attend an onsite classroom-based course with a facilitator or instructor being present, (electronic) online video face-to-face workshop practices are fast gaining momentum as a participant prefer to acquire the learning over some time.  The other preference is reducing travelling as remote work or attending courses in the office is becoming the norm.

The roadmap above is a snapshot of what you can expect from the programme. It is divided into the respective modules 1 to 4.  Find each module's syllabus by clicking the four [Course Content] buttons.  The content has been carefully crafted to ensure that your participation and outcome match each day of the ORA-5000 OR Audit Expert competency level. 

Click any of the four buttons [Course Requirement] to learn more about your participation and involvement in this course.

The course fee is SGD 3,850 for 100% online and SGD 4,150 for online + onsite, payable before the class starts. 

Module
Course Content
Course Requirement

Breakdown of the Time Spent

Module	Mode of Study	Flexible (Hours)	Mandatory & Fixed Timing (Hours)
	Online Self-pace eLearning (Eight 1-Hour Self Pace eLearning Classes)	1	8 (1-hour self-pace eLearning sessions)
	Facilitated Online Workshop (1 Hour Self-Reading + 6 Hours Scheduled Online Classes)	1	6 (3-hour x 2 separate sessions)
	Online Training and Discussion Workshop (2 Hours Reading/ Assignment + 3-Hour Schedule Online Classes)	2	6 (3-hour x 2 separate sessions)
	Online Training and Discussion Workshop (2 Hours Self Reading/ Assignment + 3 Hours Schedule Online Classes)	2	6 (3-hour x 2 separate sessions)
	Total Hours	6	24
	Attempt Qualifying Examination	Question	Duration
	Operational Resilience Audit Expert (ORAE) after ORA-5 course	100	2 and 1/2 hours
	Operational Resilience Audit Specialist (ORAS) after ORA-3 course	100	Completed during the Module 1 eLearning Module
	Operational Resilience Certified Planner (ORCP) after ORA-2 course	50	1 and 1/2 hours

Operational Resilience Audit for Financial Institutions

Post-COVID-19, various regulatory developments have impacted the financial services industry, such as refining the management of disruptions, increasing interconnectedness and third-party/ outsourcing dependencies and dependencies on IT.  This emphasises that operational resilience will remain a significant concern for the board, regulators, policymakers, investors and customers.

The challenge is organizations' approaches to dealing with differing regulations globally. In terms of resilience structure, organizations have looked at their governance frameworks and ensured they are fit for purpose. They utilise stress and scenario testing to assess their capabilities, which is more than their existing business continuity and crisis management programs.

What are the Differences and Concerns?

Click the icon on the right to learn more about the difference between Blended Learning and Hybrid Learning offered by BCM Institute.

The entire process is redesigned with pre-reading (at your own time and pace) and preparatory work (rather than one hour doing the work in class) supported by proprietary guidance notes. In fact, after several cohorts, the content from those who had attended our other advanced-level courses highlights a better way to provide the same outcome.

Instructors: Note that instructors delivering the modules will remain the same as those providing the onsite training.  At BCM Institute, most instructors still practise BCM and risk management professionals (in this case, operational resilience and operational risk) with a minimum of 12 years of direct BCM experience as they hold regional or global resilience responsibilities.

International Participation: Another significant change will be the participation of more international delegates compared to the traditional majority of Asian participants.  Be expected to discuss and work as teams from around the world.

Be expected to have more pre-readings as the objective is to ensure that knowledge that could be acquired via reading should be done outside the training session.  More time is allocated to sharing experiences between the participants and facilitators.

Schedule for Courses: This is the schedule and dates for the start of the next course.  Click "ORA-5000 Course Calendar" to learn more about the "RUNs" for the year.

Find out more about ORA-5000 [ORA-5] & ORA-300 [ORA-3]

 

	Please feel free to send us a note if you have any of these questions.

 

Operational Resilience Expert Auditor (ORA-5000) Training Roadmap [Module 3] 

Description of Module [Day] 3 Course 

Detailed Course Content

The participants should understand the key areas and considerations when auditing the operational resilience project and program. By understanding the OR framework and requirements aligned to international and local OR standards and the audit process, the participants can develop the audit and compliance strategy.

This is followed by the implementation of an audit checklist with an audit programme that is aligned with the specific industry and business requirements with

The participant should, at a minimum, attain a basic grasp of OR concepts and principles:

In summary, participants should be able to:

The Standardised Audit Program or Audit Checklist will be developed in Module 3. The participant will be orientated to the content of the operational resilience before the practicum starts.

Deliverables

• Able to have a good understanding of Operational Resilience Audit
• Able to conduct audit fieldwork on an organisation
• Able to perform an audit interview and present findings of the audit

Course Content for ORA-5

More Information About Blended Learning Operational Resilience Audit (ORA) Courses

BCM Institute offers two levels of OR auditing courses: ORA-3 Blended Learning ORA-300 Operational Resilience Audit Specialist and the ORA-5 Blended Learning ORA-5000 Operational Resilience Audit Expert.

	Please feel free to send us a note if you have any questions.