ORA [Plan] Questionnaires: Develop Strategy Roadmap

What is Strategy Roadmap?

A strategy roadmap is a bridge between strategy and execution. It visualizes the critical outcomes of the operational resilience effort that must be delivered over a particular time horizon to achieve the organisation’s strategic vision.

The outcomes on the strategy roadmap are substantiated by a clear understanding of the organisation’s capabilities; gaps and priorities must be addressed.

• Is there a clear governance structure in place for the operational resilience program?
• Are roles and responsibilities for program leadership clearly defined?
• Is there senior management oversight and involvement in the program?
• Are there mechanisms to escalate and resolve issues related to operational resilience?

• Establish a clear governance structure with defined roles and responsibilities for operational resilience.
• Ensure senior management oversight and involvement in the program.
• Develop policies and procedures to support effective governance and decision-making.
• Define mechanisms for escalation and resolution of operational resilience issues.

• Has a comprehensive risk assessment been conducted to identify potential operational risks?
• Are all critical business processes and dependencies identified?
• Have risk thresholds and impact tolerances been established?
• Is there a process to regularly update and reassess risks and dependencies?

• Has a business impact analysis been performed to assess the potential consequences of operational disruptions?
• Are critical functions and processes prioritized based on their impact on the organization?
• Are recovery time objectives (RTOs) and recovery point objectives (RPOs) defined for critical processes?
• Has the impact of interdependencies between processes been considered?

• Conduct a comprehensive business impact analysis to assess the potential consequences of operational disruptions.
• Prioritize critical functions and processes based on their impact on the organization.
• Define recovery time objectives (RTOs) and recovery point objectives (RPOs) for critical processes.
• Analyze interdependencies between processes to identify potential ripple effects.

4. Strategy Development

• Define the vision, goals, and objectives of the operational resilience program.
• Align the strategy with the organization's overall risk management and business continuity plans.
• Identify resource requirements, including budget, personnel, and technology.
• Develop a roadmap with clear milestones and timelines for implementation.

5. Incident Response and Recovery

• Establish an incident response plan that outlines procedures for responding to and recovering from operational disruptions.
• Define roles and responsibilities for incident management, including incident response teams.
• Regularly test and update the incident response plan to ensure its effectiveness.
• Establish mechanisms for learning from incidents and incorporating improvements into the operational resilience program.

6. Communication and Coordination

• Define the vision and objectives of the operational resilience program.
• Conduct a thorough assessment of the current state of operational resilience.
• Identify key stakeholders and establish communication channels.
• Develop a governance structure with clear roles and responsibilities.
• Define risk assessment methodologies and criteria.
• Perform a comprehensive risk assessment and document the findings.
• Conduct a business impact analysis to prioritize critical functions and processes.
• Develop recovery strategies and plans for critical processes.
• Identify resource requirements and budget considerations.
• Establish performance metrics and key performance indicators (KPIs) for measuring progress.
• Develop an incident response plan with clear escalation procedures.
• Test and validate the incident response plan through simulations and drills.
• Develop a communication plan for internal and external stakeholders.
• Establish mechanisms for ongoing monitoring and reporting of operational resilience.
• Regularly review and update the strategy roadmap to incorporate lessons learned and evolving risks.

Questionnaires and Checklist "Plan" Phase

Develop Strategy Roadmap

Confirm Risk Appetite

Develop and Embed Governance