--- title: OCBC Bank | Moh Heng Goh description: Dr Goh Moh Heng is the President of BCM Institute and the Managing Director of GMH Continuity Architects – a specialised BCM Consulting firm. His primary areas of expertise include Business Continuity Management (BCM), Disaster Recovery Planning (DRP), ISO22301 BCM Audit and Crisis Management. Since 2011, Moh Heng has assisted more than 50 organisations, particularly those operating in the Asia-Pacific and Middle-East Region in their successful implementation of their Business Continuity Management System (BCMS) and achieving their BS 25999/ SS 540 / ISO 22301 organisation certification. Prior to establishing BCM Institute and GMH BCM Consulting, Dr. Goh held senior positions with a number of large organizations. During his career with the Government of Singapore Investment Corporation (GIC), he was responsible for all aspects of its business continuity and crisis management. At Standard Chartered Bank Plc, he saw and manage the global implementation of its BC management and planning for 52 countries. He also managed the BCM practice at PricewaterhouseCoopers. --- - BCM Institute - [sales.ap@bcm-institute.org](mailto:sales.ap@bcm-institute.org) - [1800 123 45 67](tel:1800%20123%2045%2067) - English [![BCMI Logo.png](https://blog.bcm-institute.org/hs-fs/hubfs/BCMI%20Logo.png?width=137&height=134&name=BCMI%20Logo.png "BCMI Logo.png")](https://www.bcm-institute.org/) # Blog Listing - Home - Blog Listing ![blog](https://blog.bcm-institute.org/hubfs/MorePost%20MayBank/Maybank%20Sustain%20Phase%20Report/IC_Maybank%20Sustain%20Phase_Report_Introduce%20Cultural%20Change.png) - [Operational Resilience](https://blog.bcm-institute.org/ocbc-bank/topic/operational-resilience) - [OCBC Bank](https://blog.bcm-institute.org/ocbc-bank/topic/ocbc-bank) ### [\[OR\] \[MB\] \[E3\] \[Report\] \[P3\] \[S1\] \[C15\] Introducing Cultural Change Management](https://blog.bcm-institute.org/ocbc-bank/or-mb-e3-report-p3-s1-c15-introducing-cultural-change-management) Chapter 15 Completion Report: Phase 3 - Stage 1 Executive Summary This report confirms the successful completion of the ... [Read More](https://blog.bcm-institute.org/ocbc-bank/or-mb-e3-report-p3-s1-c15-introducing-cultural-change-management) ![blog](https://blog.bcm-institute.org/hubfs/eBook%20Cover/OCBC%20Cover/OCBC%20e2%20Front%20Cover.jpg) - [Operational Resilience](https://blog.bcm-institute.org/ocbc-bank/topic/operational-resilience) - [OR-5000](https://blog.bcm-institute.org/ocbc-bank/topic/or-5000) - [OR-300](https://blog.bcm-institute.org/ocbc-bank/topic/or-300) - [OR-400](https://blog.bcm-institute.org/ocbc-bank/topic/or-400) - [OR-200](https://blog.bcm-institute.org/ocbc-bank/topic/or-200) - [ORCS](https://blog.bcm-institute.org/ocbc-bank/topic/orcs) - [ORCE](https://blog.bcm-institute.org/ocbc-bank/topic/orce) - [OCBC Bank](https://blog.bcm-institute.org/ocbc-bank/topic/ocbc-bank) ### [\[OR\] \[OCBC\] \[E3\] Table of Content](https://blog.bcm-institute.org/ocbc-bank/or-ocbc-e3-table-of-content) Management Report for Operational Resilience Implementation Plan-Implement-Sustain Phase Table of Contents [Read More](https://blog.bcm-institute.org/ocbc-bank/or-ocbc-e3-table-of-content) ![blog](https://blog.bcm-institute.org/hubfs/eBook%20Cover/OCBC%20Cover/OCBC%20e2%20Front%20Cover.jpg) - [Operational Resilience](https://blog.bcm-institute.org/ocbc-bank/topic/operational-resilience) - [OR-5000](https://blog.bcm-institute.org/ocbc-bank/topic/or-5000) - [OR-300](https://blog.bcm-institute.org/ocbc-bank/topic/or-300) - [OR-400](https://blog.bcm-institute.org/ocbc-bank/topic/or-400) - [OR-200](https://blog.bcm-institute.org/ocbc-bank/topic/or-200) - [ORCS](https://blog.bcm-institute.org/ocbc-bank/topic/orcs) - [ORCE](https://blog.bcm-institute.org/ocbc-bank/topic/orce) - [OCBC Bank](https://blog.bcm-institute.org/ocbc-bank/topic/ocbc-bank) ### [\[OR\] \[OCBC\] \[E2\] Table of Content](https://blog.bcm-institute.org/ocbc-bank/or-ocbc-e2-table-of-content) Implementing Operational Resilience Planning Methodology Plan-Implement-Sustain Phase Table of Contents Welcome to the ... [Read More](https://blog.bcm-institute.org/ocbc-bank/or-ocbc-e2-table-of-content) ![blog](https://blog.bcm-institute.org/hubfs/OCBC%20Morepost/OCBC%20Implement%20Report/IC_OCBC%20Implement%20Phase_Report_Conduct%20Scenario%20Testing.png) - [Operational Resilience](https://blog.bcm-institute.org/ocbc-bank/topic/operational-resilience) - [OCBC Bank](https://blog.bcm-institute.org/ocbc-bank/topic/ocbc-bank) ### [\[OR\] \[OCBC\] \[E3\] \[Report\] \[P2\] \[S4\] \[C12\] Conducting Scenario Testing](https://blog.bcm-institute.org/ocbc-bank/or-ocbc-e3-report-p2-s4-c12-conducting-scenario-testing) Operational Resilience Management Report "Implement" Phase - Stage 4: Performing Scenario Testing Completion Report ... [Read More](https://blog.bcm-institute.org/ocbc-bank/or-ocbc-e3-report-p2-s4-c12-conducting-scenario-testing) ![blog](https://blog.bcm-institute.org/hubfs/OCBC%20Morepost/OCBC%20Plan%20Report/IC_OCBC%20Plan%20Phase_Report_Develop%20Strategy%20and%20Roadmap.png) - [Operational Resilience](https://blog.bcm-institute.org/ocbc-bank/topic/operational-resilience) - [OCBC Bank](https://blog.bcm-institute.org/ocbc-bank/topic/ocbc-bank) ### [\[OR\] \[OCBC\] \[E3\] \[Report\] \[P1\] \[S3\] \[C5\] Developing Strategy and Roadmap](https://blog.bcm-institute.org/ocbc-bank/or-ocbc-e3-report-p1-s3-c5-developing-strategy-and-roadmap) Operational Resilience Management Report "Plan" Phase – Stage 2: Analyse Gap Completion Report [Read More](https://blog.bcm-institute.org/ocbc-bank/or-ocbc-e3-report-p1-s3-c5-developing-strategy-and-roadmap) ![blog](https://blog.bcm-institute.org/hubfs/OCBC%20Morepost/OCBC%20Plan%20Report/IC_OCBC%20Plan%20Phase_Report_Confirm%20Risk%20Appetite.png) - [Operational Resilience](https://blog.bcm-institute.org/ocbc-bank/topic/operational-resilience) - [OCBC Bank](https://blog.bcm-institute.org/ocbc-bank/topic/ocbc-bank) ### [\[OR\] \[OCBC\] \[E3\] \[Report\] \[P1\] \[S4\] \[C6\] Confirming Risk Appetite](https://blog.bcm-institute.org/ocbc-bank/or-ocbc-e3-report-p1-s4-c6-confirming-risk-appetite) Operational Resilience Management Report "Plan" Phase – Stage 4: Confirm Risk Appetite Completion Report [Read More](https://blog.bcm-institute.org/ocbc-bank/or-ocbc-e3-report-p1-s4-c6-confirming-risk-appetite) ![blog](https://blog.bcm-institute.org/hubfs/OCBC%20Morepost/OCBC%20Plan%20Report/IC_OCBC%20Plan%20Phase_Report_Develop%20and%20Embed%20Governance.png) - [Operational Resilience](https://blog.bcm-institute.org/ocbc-bank/topic/operational-resilience) - [OCBC Bank](https://blog.bcm-institute.org/ocbc-bank/topic/ocbc-bank) ### [\[OR\] \[OCBC\] \[E3\] \[Report\] \[P1\] \[S5\] \[C7\] Developing and Embed Governance](https://blog.bcm-institute.org/ocbc-bank/or-ocbc-e3-report-p1-s5-developing-and-embed-governance) Operational Resilience Management Report "Plan" Phase – Stage 5: Develop and Embed Governance Completion Report [Read More](https://blog.bcm-institute.org/ocbc-bank/or-ocbc-e3-report-p1-s5-developing-and-embed-governance) ![blog](https://blog.bcm-institute.org/hubfs/OCBC%20Morepost/OCBC%20Plan%20Report/IC_OCBC%20Plan%20Phase_Report_Analyse%20Gap.png) - [Operational Resilience](https://blog.bcm-institute.org/ocbc-bank/topic/operational-resilience) - [OCBC Bank](https://blog.bcm-institute.org/ocbc-bank/topic/ocbc-bank) ### [\[OR\] \[OCBC\] \[E3\] \[Report\] \[P1\] \[S2\] \[C4\] Analysing Gap](https://blog.bcm-institute.org/ocbc-bank/or-ocbc-e3-report-p1-s2-c4-analysing-gap) Implementing Operational Resilience Planning Methodology Operational Resilience Management Report "Plan" Phase – Stage ... [Read More](https://blog.bcm-institute.org/ocbc-bank/or-ocbc-e3-report-p1-s2-c4-analysing-gap) ![blog](https://blog.bcm-institute.org/hubfs/OCBC%20Morepost/OCBC%20Implement%20Report/IC_OCBC%20Implement%20Phase_Report_Improve%20Lesson%20Learnt.png) - [Operational Resilience](https://blog.bcm-institute.org/ocbc-bank/topic/operational-resilience) - [OCBC Bank](https://blog.bcm-institute.org/ocbc-bank/topic/ocbc-bank) ### [\[OR\] \[OCBC\] \[E3\] \[Report\] \[P2\] \[S5\] \[C13\] Improving Lessons Learned](https://blog.bcm-institute.org/ocbc-bank/or-ocbc-e3-report-p2-s5-c13-improving-lessons-learned) Operational Resilience Management Report "Implement" Phase Stage 5: Improving Lessons Learned Completion Report Chapter ... [Read More](https://blog.bcm-institute.org/ocbc-bank/or-ocbc-e3-report-p2-s5-c13-improving-lessons-learned) ![blog](https://blog.bcm-institute.org/hubfs/OCBC%20Morepost/OCBC%20Implement%20Report/IC_OCBC%20Implement%20Phase_Report_Set%20Impact%20Tolerance.png) - [Operational Resilience](https://blog.bcm-institute.org/ocbc-bank/topic/operational-resilience) - [OCBC Bank](https://blog.bcm-institute.org/ocbc-bank/topic/ocbc-bank) ### [\[OR\] \[OCBC\] \[E3\] \[Report\] \[P2\] \[S3\] \[C11\] Setting Impact Tolerance](https://blog.bcm-institute.org/ocbc-bank/or-ocbc-e3-report-p2-s3-c11-setting-impact-tolerance) Operational Resilience Management Report "Implement" Phase - Stage 3: Establishing Impact Tolerance Completion Report ... 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