MTE November 2025: Strengthening Resilience: Implementing BCM for Family Service Centres in Singapore

Join us for this exclusive seminar on MTE November 2025: Strengthening Resilience: Implementing BCM for Family Service Centres in Singapore

Family Service Centres (FSCs) form the backbone of community support in Singapore, providing critical services to individuals and families in need. However, unforeseen disruptions—from system outages to public health crises—can significantly affect service delivery.

This 2-hour webinar offers a guided introduction to Business Continuity Management (BCM) tailored to the FSC landscape. Participants will learn practical steps to design, implement, and sustain a BCM framework that ensures essential services remain accessible during disruptions.

Through real-world examples, a walkthrough of BCM implementation phases, and a preview of expected deliverables, FSCs will gain a clear roadmap to strengthen organisational resilience and safeguard community trust.

Why This Webinar Matters

In today’s ever-changing environment, resilience is no longer optional—it’s essential. For FSCs, continuity of services is not only operationally critical but also a community responsibility. This webinar will empower participants to:

• Understand how BCM applies specifically to FSC operations,

• Learn a structured planning methodology to manage disruptions,

• Gain clarity on expected outputs and deliverables at each stage of BCM implementation, and

• Explore support available from the BCM Institute and government funding options to kickstart or enhance their BCM efforts.

By integrating BCM into daily operations, FSCs can respond confidently to crises and ensure uninterrupted support to the communities they serve.

Key Discussion Points:

1. Understanding BCM in the FSC Context
   Learn what BCM means for Family Service Centres and why it’s critical in safeguarding essential services.

2. BCM Planning Methodology for FSC
   Explore a step-by-step approach to developing your centre’s business continuity plan.

3. Walkthrough of BCM Implementation
   See how BCM is applied from planning to execution—tailored for the FSC environment.

4. Preview of Actual Outputs of Each Phase of BCM Implementation
   Get a practical view of deliverables produced at every stage of BCM, including templates and examples.

5. BCM Institute and Government Funding Support for BCM in FSCs
   Discover training, advisory, and funding support available to help FSCs implement BCM effectively.

Who Should Attend

This webinar is strictly open to Family Service Centres based in Singapore. It is ideal for:

• Centre Heads and Deputy Heads

• Operations and Programme Managers

• Casework Supervisors and Team Leads

• Staff involved in operations, risk management, compliance, or service continuity planning

Register now to secure your spot.

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