Bank Negara Malaysia’s Operational Resilience guidelines (via the OR Discussion Paper issued in December 2025) raise the bar for how banks and financial institutions must protect their critical services. The challenge is no longer understanding the requirements — it is knowing how to implement them in a practical, defensible way.
BCM Institute has had the privilege of providing OR training in Europe and North America for the past 4 years. This sharing session is designed for leaders who need clarity, confidence, and practical direction to move from regulatory intent to real-world execution.
This session is designed to ensure a focused and engaging discussion that bridges strategic thinking with real-world application.
Bank Negara Malaysia’s Operational Resilience (OR) guidelines represent a significant shift in how financial institutions are expected to design, implement, and sustain resilience across people, processes, technology, and third-party relationships.
This webinar translates BNM’s expectations into practical, actionable steps using BCM Institute’s proven Three-Phase Operational Resilience Planning Methodology. Rather than restating regulatory language, we focus on how institutions can operationalise the requirements in a structured, defensible, and scalable way.
Participants will gain a clear understanding of how the BNM Discussion Paper aligns with each phase of Operational Resilience planning — from governance and design, through implementation, to long-term sustainment.
Participants will also be provided with a set of comparison blogs between BNM's OR initiatives and BCM Institute's OR methodology.
Regulatory clarity – Understand BNM’s OR expectations beyond theory and compliance checklists
Practical implementation – Learn how to translate regulatory requirements into workable internal practices
Structured approach – See how a phased OR methodology supports consistency, accountability, and audit readiness
Reduced implementation risk – Avoid common pitfalls when aligning BCM, ITDR, third-party risk, and operational risk functions
Malaysia-specific relevance – Contextualised for local regulatory expectations and financial institution realities
This session is especially valuable for organisations compiling upcoming BNM OR regulatory policy, moving from interpretation to execution of Operational Resilience.
Executive overview of BNM’s Operational Resilience Discussion Paper
Key principles, expectations, and supervisory intent
Plan Phase [P1]: Design & Governance Alignment
Mapping BNM requirements to impact tolerances, important business services, governance, and accountability
Implement Phase [P2]: Operationalising Resilience
Integrating BCM, IT Disaster Recovery, crisis management, and third-party dependencies into a cohesive OR framework
Sustain Phase [P3]: Embedding & Continuous Improvement
Testing, scenario exercises, metrics, assurance, and maintaining regulatory confidence over time
The Three-Phase BCM Institute OR Planning Methodology
How the methodology supports BNM’s expectations and enables a defensible, end-to-end OR programme
This webinar is designed for professionals involved in resilience, risk, and regulatory readiness, including:
Operational Resilience Leads & Programme Managers
Business Continuity & Disaster Recovery Professionals
Risk Management & Enterprise Risk Teams
Compliance & Regulatory Affairs Managers
Technology Risk & IT Resilience Leaders
Third-Party Risk & Vendor Management Teams
Senior Managers are accountable for resilience oversight
Whether you are at an early assessment stage or actively implementing OR requirements, this session will help you move forward with greater confidence and clarity.
All BCM Institute-certified members are automatically eligible to attend, while each bank (non-member) is provided with 2 complimentary seats for this seminar. We regret to inform you that the institute reserves the right to reject non-eligible participants.
Register now to secure your spot.