---
title: [CM] [PB] Threats Against People
description: Action Steps for Threats Against People
image: https://blog.bcm-institute.org/hubfs/General%20More%20Post%20CM/Appendix/IC_CM_Threat%20Against%20People.png
---
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##### Crisis Management Planning Series
# \[CM\] \[PB\] Threats Against People
These are the action steps that an Incident Management Team should consider implementing measures when there is a threat against its staff members and customers.
[Moh Heng Goh](https://blog.bcm-institute.org/en/crisis-management/author/moh-heng-goh) Sep 2, 2020
###### Crisis Management Certified Planner-Specialist-Expert
#### Action Steps for Threats Against People
The Incident Management Team should consider implementing the following measures when there is a threat against its staff members and customers.
- [](https://cta-redirect.hubspot.com/cta/redirect/3893111/1d6120d0-4d6f-4900-8ca4-e496adfb28c0)Report the threats to the appropriate law enforcement agencies and seek their advice and assistance.
- Remind all staff to be extra vigilant and report all suspicious or unusual incidents.
- Issue personal security guidelines to staff under threat
- Prepare confidential personal files for staff considered to be at risk
- Confirm that contact lists for emergency services are available and up-to-date
- Ensure that fire extinguishers are tested and available within buildings
- Confirm that instructions for dealing with fires and bomb threats, including building evacuation procedures, are current, are understood, and have been tested
- Prepare and issue a press release if ABC COMPANY LIMITED STAFF is attacked
- Use additional guards on ABC COMPANY LIMITED premises and residences of those under threat and increase external patrols
- Ensure that guards have an immediate point of contact day and night so that they can report incidents and obtain help immediately
- Ensure that at night, all external doors/windows to premises and residences are locked and that guards have access lists
- Check where grills or shutters are fitted, keep them closed and locked
- Consider improving the security of residences by providing intruder and attack alarms
- Check vehicles entering ABC COMPANY LIMITED and residences for under-vehicle vehicle booby-traps and other explosive devices
- Check all vehicles for booby traps and explosive devices when they have been left unattended
- [](https://cta-redirect.hubspot.com/cta/redirect/3893111/985ed092-d90f-4c7c-8e1e-ffef65f5c1db)Check all mail for explosive devices
- Check handbags, briefcases and packages carried by all visitors into organisation premises for weapons and explosive devices.
- Consider ballistic vests for staff who have received specific threats
- Obtain policy protection or provide bodyguards.
#### More Information About Crisis Management Courses
To learn more about the course and schedule, click the buttons below for the CM-300 Crisis Management Implementer \[CM-3\] and the CM-5000 Crisis Management Expert Implementer \[CM-5\].
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