--- title: [CM] [PB] Crisis Scenario description: Playbook for Response to Crisis Scenario image: https://blog.bcm-institute.org/hubfs/General%20More%20Post%20CM/Morepost%20Managers%20Guide%20to%20CM%20Plan/TOC%20Crisis%20Management/IC_CM_TOC_Playbook%20for%20Response%20to%20Crisis%20Scenario.png --- [![BCMIWhiteLogo.png](https://blog.bcm-institute.org/hs-fs/hubfs/Blog%20Testing/BCMIWhiteLogo.png?width=556&name=BCMIWhiteLogo.png "BCMIWhiteLogo.png")](http://www.bcm-institute.org/) - [Home](https://www.bcm-institute.org/) - [About Us](https://www.bcm-institute.org/about-us-3/) - [A President’s Perspective](https://www.bcm-institute.org/about-us/a-presidents-perspective/) - [Our History](https://www.bcm-institute.org/about-us/our-history/) - [Our Advisory Council](https://www.bcm-institute.org/about-us/our-advisory-council/) - [Customers’ Testimonials](https://www.bcm-institute.org/about-us/customers-testimonials/) - [Credential Verification](https://www.bcm-institute.org/about-us/credential-verification/) - [Courses](https://blog.bcm-institute.org/blog/course-fees-for-blended-learning-courses-master-catalog) - [ISO 22301 Business Continuity Management System Audit](https://blog.bcm-institute.org/audit/business-continuity-management-audit-courses) - [ISO 22301 Business Continuity Management](https://blog.bcm-institute.org/bcm/business-continuity-management-courses) - [Crisis Communication](https://blog.bcm-institute.org/crisis-communication/crisis-communication-courses) - [Crisis Management](https://blog.bcm-institute.org/en/crisis-management/courses) - [IT Disaster Recovery](https://blog.bcm-institute.org/it-disaster-recovery/courses) - [Operational Resilience](https://blog.bcm-institute.org/operational-resilience/courses) - [Operational Resilience Audit](https://blog.bcm-institute.org/operational-resilience-audit/courses) - [Certification](https://blog.bcm-institute.org/certification/types-of-certifications-offered) - [ISO 22301 BCMS Audit Certification](https://blog.bcm-institute.org/certification/business-continuity-management-audit-certification) - [ISO22301 Business Continuity Management Certification](https://blog.bcm-institute.org/bcm/business-continuity-management-certification) - [Crisis Communication Certification](https://blog.bcm-institute.org/crisis-communication/crisis-communication-certification) - [Crisis Management Certification](https://blog.bcm-institute.org/en/crisis-management/crisis-management-certification) - [IT Disaster Recovery Planning Certification](https://blog.bcm-institute.org/it-disaster-recovery/it-disaster-recovery-certification) - [Operational Resilience Certification](https://blog.bcm-institute.org/operational-resilience/operational-resilience-certification) - [Operational Resilience Audit Certification](https://blog.bcm-institute.org/operational-resilience-audit) - [Seminars](https://blog.bcm-institute.org/meet-the-expert/mte-webinar-mainpage) - [Store](https://www.bcm-institute.org/store-2/) - [Contact Us](http://www.bcm-institute.org/about-us/contact-us/) - - ##### Crisis Management Planning Series ![CM Ai Gen_with Cert Logo 28](https://blog.bcm-institute.org/hs-fs/hubfs/BB%20CM%20%5BAi%20Gen%20Blog%20Photo%5D/BB%20CM%20Gen%20AI%20%5Bv2%5D/CM%20Ai%20Gen_with%20Cert%20Logo%2028.jpg?width=2000&height=1333&name=CM%20Ai%20Gen_with%20Cert%20Logo%2028.jpg "CM Ai Gen_with Cert Logo 28") # \[CM\] \[PB\] Crisis Scenario This is a series of incident (action list) response playbooks to be executed during different crisis scenarios. Recent scenarios tend to focus on cybersecurity attacks. *“An important aspect of crisis management is identifying how a crisis scenario will disrupt your organisation so that you can strike a balance in the planning effort.”* Dr Goh Moh Heng [Moh Heng Goh](https://blog.bcm-institute.org/en/crisis-management/author/moh-heng-goh) Jun 28, 2021 ###### Crisis Management Certified Planner-Specialist-Expert ![Bann_Playbook_Crisis Management_](https://blog.bcm-institute.org/hs-fs/hubfs/Crisis%20Management%20Graphic/Bann_Playbook_Crisis%20Management_.jpg?width=750&name=Bann_Playbook_Crisis%20Management_.jpg) | **Book Review** | **Chapter 34 or C34 \[A6-A\]** | **C35 \[A6-B\]** | | --- | --- | --- | | **A Manager's Guide to Implement Your Crisis Management Plan** | **Terrorism, Civil Unrest and Demonstrations** | **Kidnap and Hostage Situations** | | [![A Manager’s Guide to Implementing Your Crisis Management Plan](https://no-cache.hubspot.com/cta/default/3893111/2bd34f48-92c6-4ab1-8477-5dcde4d3546e.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/2bd34f48-92c6-4ab1-8477-5dcde4d3546e) | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/1103bd2a-1efe-4482-93a7-c7436a9bac6c.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/1103bd2a-1efe-4482-93a7-c7436a9bac6c) | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/edee3aec-357a-4d68-bdcd-e0d2afcd41b8.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/edee3aec-357a-4d68-bdcd-e0d2afcd41b8) | | **C36 \[A6-C\]** | **C37 \[A6-D\]** | **C38 \[A6-E\]** | | **Extortion or Blackmail** | **Threats against People** | **Threats against Property** | | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/c736ef38-9427-4fad-ac24-cc15dbb18c03.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/c736ef38-9427-4fad-ac24-cc15dbb18c03) | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/1d6120d0-4d6f-4900-8ca4-e496adfb28c0.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/1d6120d0-4d6f-4900-8ca4-e496adfb28c0) | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/e18c3937-8642-4c7e-9331-863069622c97.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/e18c3937-8642-4c7e-9331-863069622c97) | | **Staff Accident** | **Death at Work** |   | | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/9239935b-641b-4764-98a9-4ddbb615d957.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/9239935b-641b-4764-98a9-4ddbb615d957) | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/31c262c5-c212-49ca-b4f5-fdc82a28f31b.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/31c262c5-c212-49ca-b4f5-fdc82a28f31b) |   | |   |   |   | | **Protest at the University** | **Mass Casualties During Overseas Trip** | **Closure of Campus** | | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/ca461fb5-1d8b-4ff0-973e-c788a61d0e5d.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/ca461fb5-1d8b-4ff0-973e-c788a61d0e5d) | [![\[CM\] \[SIT\] \[Playbook\] Managing Mass Casualties for Student Overseas Trips for an University](https://no-cache.hubspot.com/cta/default/3893111/420a5ee7-9e21-4b2b-8a94-1323139b1d68.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/420a5ee7-9e21-4b2b-8a94-1323139b1d68) | [![\[CM\] \[SIT\] \[Playbook\] Managing Closure of Campus for University](https://no-cache.hubspot.com/cta/default/3893111/15f50d02-0cad-4b5c-bde7-af51825d1fba.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/15f50d02-0cad-4b5c-bde7-af51825d1fba) | |   |   |   | | **TSP Failure** | **Misinformation** | **Internal Fraud** | | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/44895272-31ac-42a5-9595-ad7e5c132ec8.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/44895272-31ac-42a5-9595-ad7e5c132ec8) | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/836b7c32-a01a-42a7-b5d2-e307e924029a.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/836b7c32-a01a-42a7-b5d2-e307e924029a) | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/5e7763a6-393f-49e0-a8fe-674ec14d1a86.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/5e7763a6-393f-49e0-a8fe-674ec14d1a86) | | | **Cybersecurity Attacks** | | | **Malware** | **Phishing** | **Ransomware** | | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/7216c34d-0b77-4246-9b22-66d0cf4812b6.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/7216c34d-0b77-4246-9b22-66d0cf4812b6) | [![Playbook: Threats against Phishing Attack](https://no-cache.hubspot.com/cta/default/3893111/fdda3905-6119-4f31-9fc7-001d6f79eb6c.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/fdda3905-6119-4f31-9fc7-001d6f79eb6c) | [![Playbook: Threats against Ransomware Attack](https://no-cache.hubspot.com/cta/default/3893111/00558632-69f1-4ddd-bc37-d49906952d59.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/00558632-69f1-4ddd-bc37-d49906952d59) | | **Cybersecurity Attacks** | | | | **DDoS** | **Data Breach** |   | | [![DDos Attack](https://no-cache.hubspot.com/cta/default/3893111/b3b4dd97-9d0c-4927-a598-6ab9877afeed.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/b3b4dd97-9d0c-4927-a598-6ab9877afeed) | [![Data breach](https://no-cache.hubspot.com/cta/default/3893111/903650d4-c9c5-4d96-ae6d-8ab8e315e380.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/903650d4-c9c5-4d96-ae6d-8ab8e315e380) |   | |   |   |   | |   |   |   | #### More Information About Crisis Management Courses To learn more about the course and schedule, click the buttons below for the  CM-300 Crisis Management Implementer \[CM-3\] and the CM-5000 Crisis Management Expert Implementer \[CM-5\]. | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/5ffecd2d-8000-4805-b5e3-e9ead2e259cc.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/5ffecd2d-8000-4805-b5e3-e9ead2e259cc) | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/c3546220-6c76-4a10-8c76-4040b94e09e5.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/c3546220-6c76-4a10-8c76-4040b94e09e5) | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/03294547-1df3-435c-9243-971c3d9bb6ce.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/03294547-1df3-435c-9243-971c3d9bb6ce) | | | | --- | --- | --- | --- | --- | | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/b29594fe-d44a-4ff8-8160-03f7ce454385.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/b29594fe-d44a-4ff8-8160-03f7ce454385) | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/dd120e7f-9fe2-49ed-ad24-489b81c06739.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/dd120e7f-9fe2-49ed-ad24-489b81c06739) | [![\[BL-CM\] \[5\] Register](https://no-cache.hubspot.com/cta/default/3893111/82024308-16f4-4491-98be-818a882c6286.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/82024308-16f4-4491-98be-818a882c6286) | | | | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/c8aaf76b-4c0b-402a-ad12-c8aff24eb911.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/c8aaf76b-4c0b-402a-ad12-c8aff24eb911) | [![CMCS Crisis Management Certified Specialist Certification (Size 100)](https://no-cache.hubspot.com/cta/default/3893111/695c974d-ad26-4e7b-b4d2-25ca9e080e0a.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/695c974d-ad26-4e7b-b4d2-25ca9e080e0a) | Please feel free to send us a note if you have any questions. [![Email to Sales Team \[BCM Institute\]](https://no-cache.hubspot.com/cta/default/3893111/3c53daeb-2836-4843-b0e0-645baee2ab9e.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/3c53daeb-2836-4843-b0e0-645baee2ab9e) | [![CMCE Crisis Management Certified Expert Certification (Size 100)](https://no-cache.hubspot.com/cta/default/3893111/397d3df1-5691-4ee9-ba12-2cbe42fc8844.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/397d3df1-5691-4ee9-ba12-2cbe42fc8844) | [![FAQ BL-CM-5 CM-5000](https://no-cache.hubspot.com/cta/default/3893111/30bcbbbf-c8ea-48d8-8643-da2638f3f0f8.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/30bcbbbf-c8ea-48d8-8643-da2638f3f0f8) | | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/83d00c12-c51c-4476-9902-69f9b7667a91.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/83d00c12-c51c-4476-9902-69f9b7667a91) | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/672d2949-6233-4b26-ad42-ae0dd0a1a3ac.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/672d2949-6233-4b26-ad42-ae0dd0a1a3ac) | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/3ca6f50d-a3c5-41b8-8da2-26feb8a7613e.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/3ca6f50d-a3c5-41b8-8da2-26feb8a7613e) | | |   #### **For Your Comments:**   ### More Posts [![New Call-to-action](https://no-cache.hubspot.com/cta/default/3893111/04334171-099a-49e5-becc-c8c082c7947f.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/04334171-099a-49e5-becc-c8c082c7947f) ![BCMIWhiteLogoSmall.png](https://blog.bcm-institute.org/hs-fs/hubfs/Blog%20Testing/BCMIWhiteLogoSmall.png?width=72&name=BCMIWhiteLogoSmall.png "BCMIWhiteLogoSmall.png") All rights reserved. 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